Jaguar Land Rover Schaumburg

Willing to work with you David Lecinski was very helpful. This was my first time trying a new luxury vehicle. While I was test driving the car, he was explaning in detail all David Lecinski was very helpful. This was my first time trying a new luxury vehicle. While I was test driving the car, he was explaning in detail all the features and good things about the car I was drving. which made me love the car even before getting off the car. He knew exactly what I was looking for and was very willing to work with me. I was very pleased the way he treated me. And I am very happy today with my new Range Rover. More

Bought a Land Rover Evoque I had the best experience ever buying this beautiful car, the service was amazing, David our sales person was great, warked very profeshionaly, explai I had the best experience ever buying this beautiful car, the service was amazing, David our sales person was great, warked very profeshionaly, explained every detail on the car, would defiantly come back there in the future!!! More

Excellent customer care & support Fourth Land Rover product owned and second purchased through Hoffman MW LR. Excellent follow up and customer service throughout the process, with Ste Fourth Land Rover product owned and second purchased through Hoffman MW LR. Excellent follow up and customer service throughout the process, with Steve being very customer focused and ensuring the right type of experience. John also very involved and working to ensure total customer satisfaction. Excellent team environment at this dealership. Quality people representing a quality brand, and putting forth a visible effort to earn my business. More

Excellent customer service Our first time experience here was great. Steve was awesome. He communicated well with us and had good knowledge of the vehicles. My husband and I cam Our first time experience here was great. Steve was awesome. He communicated well with us and had good knowledge of the vehicles. My husband and I came with our 3 year old son and they were very considerate of the time. Infact, one of the employee went and got my son food from McDonalds. We felt welcomed and we will refer this delearship to everyone we know. More

Very pleasant, honest and quick Everyone my wife and I had a conversation with was very helpful, courteous, friendly, and helpful.Steve, our sales representative was fantastic, not p Everyone my wife and I had a conversation with was very helpful, courteous, friendly, and helpful.Steve, our sales representative was fantastic, not pushy and aggressive, but very helpful, and we feel, honest. We got the feeling that he was there to genius ell help us and not just make a sale. We would definitely recommend our friends to Steve, and the dealership. More

Best Customer Service Ever! Thank you to Steve Grady, Lev and john for going above and beyond for me. I know I was not an easy customer especially coming from Mercedes Benz and m Thank you to Steve Grady, Lev and john for going above and beyond for me. I know I was not an easy customer especially coming from Mercedes Benz and making the switch. I really appreciate your level of customer service and time and effort all you took to help me. I am so pleased and LOVE my new car! More

Excellent Service! I've bought many cars in the past from different dealerships and I've always dealt with pushy, obnoxious salesmen. When we met Steve Grady he was noth I've bought many cars in the past from different dealerships and I've always dealt with pushy, obnoxious salesmen. When we met Steve Grady he was nothing like that. Steve was very helpful and understanding of what we wanted. We told him what we were looking for and he was able to get it for us. Steve went above and beyond for us and we are truly greatful. I've never met a salesman like Steve and I will definitely refer anyone who's looking to buy their next car to him. Thanks Steve! More

Service with a smile! My husband picked up my car the other night and David let him take it home to surprise me without a check! I returned the next day with a check (!) f My husband picked up my car the other night and David let him take it home to surprise me without a check! I returned the next day with a check (!) for my tutorial which was presented clearly, slowly and with obvious enthusiasm for the automobile. More

Service excellence through teamwork and collaboration. My wife and I were looking to purchase/lease a new car and we weren't sure what brand to invest in and were stressed and nervous about the process. I My wife and I were looking to purchase/lease a new car and we weren't sure what brand to invest in and were stressed and nervous about the process. I decided to contact your Hoffman Estates Land Rover location. I had the privilege to work with Steven Grady who went above and beyond his job expectations and provided us with everything we needed to become loyal customers. He was very enthusiastic, knowledgeable and promptly returned my calls/emails. Along with your management staff, Steven made sure to listen carefully to what we wanted and made us very comfortable during the process. The team worked quickly and effectively to meet our needs and requirements. Everyone demonstrated professionalism and truly demonstrated that they cared about us. This was by far the best experience we had when buying a car. We'll recommend your store location and staff to everyone we might be in contact who can become potential Land Rover customers. Best Regards, Robert Da Rocha and Simone Da Rocha More

Purchase and sale Purchased a Range Rover Sport one year ago from this dealer and had a tremendous experience. Sales consultant David Lecinski and sales Manager Ed Shl Purchased a Range Rover Sport one year ago from this dealer and had a tremendous experience. Sales consultant David Lecinski and sales Manager Ed Shlemon were a joy to work with. After a year they were once again very helpful with yet another sale. More