
Jaguar Land Rover Schaumburg
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,526 reviews
1 1/2 hour oil change wait turned into 3 1/2Came back 1 1/2 hour oil change wait turned into 3 1/2 Came back with rental was then told plugs & filter are being replaced as we speak. Would have kept ren 1 1/2 hour oil change wait turned into 3 1/2 Came back with rental was then told plugs & filter are being replaced as we speak. Would have kept rental car longer if someone would have called us after one and a half hours More
Thanks Rubi for the great customer service and keeping me up to date with updates. The drop off of the car was very convinient also so thank you for arranging. up to date with updates. The drop off of the car was very convinient also so thank you for arranging. More
Ruby was very helpful , she kept us updated on status of vehicle . When she knew it was gonna take awhile she provided us a service loaner to use . 5 star service vehicle . When she knew it was gonna take awhile she provided us a service loaner to use . 5 star service More
Great service, very professional, always easy to contact, loved the atmosphere and people working at the dealer store, service was well done, Stephan is the best! loved the atmosphere and people working at the dealer store, service was well done, Stephan is the best! More
Stephen in service is a pleasure to work with! I’m never disappointed when I’m dealing with him! I’ll be back for my next service need! disappointed when I’m dealing with him! I’ll be back for my next service need! More
Adam Reed was a stellar brand rep to deal with and made the purchase very smooth. The make ready of my vehicle was impeccable. Sending my friends here. the purchase very smooth. The make ready of my vehicle was impeccable. Sending my friends here. More
Good vibe .. easy to work with. Excellent serviceGood Good vibe .. easy to work with. Excellent service Good vibe .. easy to work with. Excellent service Good vibe .. easy to work with. Excellent servic Good vibe .. easy to work with. Excellent service Good vibe .. easy to work with. Excellent service Good vibe .. easy to work with. Excellent service Good vibe .. easy to work with. Excellent service. More
Courteous and accommodating my SUV repair. Kept me updated and informed throughout. Carlo was helpful in working with me and setting me up with a loaner. updated and informed throughout. Carlo was helpful in working with me and setting me up with a loaner. More
Very unsatisfied, my car has a cpo warranty. The Schaumburg dealership service dept. stated that the part on the motor is not under warranty when two other Jaguar dealership said it was under warran Schaumburg dealership service dept. stated that the part on the motor is not under warranty when two other Jaguar dealership said it was under warranty. Stephen the Schaumburg salesmen tried to charge me over 2000.00 for a radiator pipe and said that I needed two fans that was working properly. So as I explained to them that two other dealership will warranty the part they stated take it to them they will be committing a fraud act if they fix. He stated also we will not cover it under warranty and it will be a 200.00 diagnostic charge to get my car out of Schaumburg dealership or have the other Jaguar dealership to pay theminstead. I paid them the 200.00 and took my car to Imperial Jaguar and they fixed it same day no charge and stated I didnt need the two fans. Safe to say neither one of my Jaguar cars will never drive thru there service doors again. More