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Jaguar Land Rover Schaumburg

Schaumburg, IL

4.8
1,526 Reviews
Land Rover Schaumburg | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Land Rover Schaumburg | A Zeigler Auto Group Company
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920 W Golf Rd

Schaumburg, IL

60194

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Showing 1,526 reviews

July 29, 2021

1 1/2 hour oil change wait turned into 3 1/2Came back 1 1/2 hour oil change wait turned into 3 1/2 Came back with rental was then told plugs & filter are being replaced as we speak. Would have kept ren More

by GSELCHERT65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Stephen Pavlik
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

July 28, 2021

Thanks Rubi for the great customer service and keeping me up to date with updates. The drop off of the car was very convinient also so thank you for arranging. More

by TWEETYCM21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
July 27, 2021

Christian was very good and worked with my coupon to make sure I get all services I requested. He kept me informed along the way More

by GJVESELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
July 27, 2021

Ruby was very helpful , she kept us updated on status of vehicle . When she knew it was gonna take awhile she provided us a service loaner to use . 5 star service More

by FDEROSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
July 26, 2021

Great service, very professional, always easy to contact, loved the atmosphere and people working at the dealer store, service was well done, Stephan is the best! More

by Ciuozike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Stephen in service is a pleasure to work with! I’m never disappointed when I’m dealing with him! I’ll be back for my next service need! More

by RICKG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Adam Reed was a stellar brand rep to deal with and made the purchase very smooth. The make ready of my vehicle was impeccable. Sending my friends here. More

by GILBERTMELOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Russo
July 23, 2021

Good vibe .. easy to work with. Excellent serviceGood Good vibe .. easy to work with. Excellent service Good vibe .. easy to work with. Excellent service Good vibe .. easy to work with. Excellent servic More

by OZHEARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Isom
July 22, 2021

Courteous and accommodating my SUV repair. Kept me updated and informed throughout. Carlo was helpful in working with me and setting me up with a loaner. More

by Raspberry 1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo
July 21, 2021

Very unsatisfied, my car has a cpo warranty. The Schaumburg dealership service dept. stated that the part on the motor is not under warranty when two other Jaguar dealership said it was under warran More

by LARNELLPIGRAM
Recommend Dealer
No
Employees Worked With
Stephen Pavlik
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

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