Stephen Pavlik
Stephen Pavlik at Jaguar Land Rover Schaumburg
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Stephen Pavlik

Service Advisor

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

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4.4
159 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

18 yrs, 1 mo

Languages Spoken

English English

4.4

159 Reviews

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159 Reviews of Stephen Pavlik

November 18, 2022

Dealership Rating
Employee Rating

Toyota dealership service vibes at a Range Rover. They just want to get that commission and after that customer can go to xxxx. Dealt with bmw and benz dealerships my whole life and they never eve More

by Ali Athar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

August 05, 2022

Dealership Rating
Employee Rating

Good service, but very expensive. I’d still recommend the service because it’s very reliable More

by BJDYMN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Hans, Christian Csavoy, Carlo Alvar, Jason Palmer , Ruby Ilyayeva, Christopher Peterson, Stephen Talarico

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 22, 2022

Dealership Rating
Employee Rating

Service was excellent would recommend to anyone for the quality of service and accommodation! 10/10 More

by VLADS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Hans, Christian Csavoy, Carlo Alvar, Jason Palmer , Ruby Ilyayeva, Christopher Peterson, Stephen Talarico

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 05, 2022

Dealership Rating
Employee Rating

Everyone was very professional and courteous. The service work was done quickly with no problems. My vehicle was received fully cleaned inside and out. Great service. I would use them again. More

by TJP62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Hans, Christian Csavoy, Carlo Alvar, Jason Palmer , Ruby Ilyayeva, Christopher Peterson, Stephen Talarico

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 23, 2022

Dealership Rating
Employee Rating

Jalen is the most help and considerate person I've met. From the first time he met me and my husband he was respectful and honest and always willing to help. When we come in he comes to speak and ask how e More

by nia12410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gerald Triplett , Christopher Peterson, Jaylen

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 04, 2022

Dealership Rating
Employee Rating

It is a clean and nice facility. Finance manager is great to work with. Service department can use improvement. When I called at first I was told the issue I had could not be fixed. More

by futons.07.gems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Nelson, Luis Guizar , Jacqueline Easley, Ronnie Robles

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

April 19, 2022

Dealership Rating
Employee Rating

Ruby was great. Keep her she understands your guest needs that what keeps guests coming back More

by DENNIS1MIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlo Alvar , Ruby Ilyayeva

April 09, 2022

Dealership Rating
Employee Rating

Generally I love this dealership and go to them regularly. This visit was to swap my winter tires for my summer tires. The service writers were there usual courteous and efficient and the work was More

by dougfpowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Ruby Ilyayeva, Christopher Peterson

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

March 09, 2022

Dealership Rating
Employee Rating

Good people. ..extremely helpful and attentive.... highly recommend them all for any of your service needs or questions. More

by QUESTER40
Recommend Dealer
Yes

Other Employees Tagged: Bill Hans, Christian Csavoy, Carlo Alvar , Ruby Ilyayeva, Christopher Peterson, Stephen Talarico

March 02, 2022

Dealership Rating
Employee Rating

Beautiful new state of the art facility ,properly staffed with friendly, experienced employees very nice waiting area but need to be able to change the TV stations More

by FHOFFMANN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Hans, Christian Csavoy, Carlo Alvar , Ruby Ilyayeva, Christopher Peterson, Stephen Talarico

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