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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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December 22, 2020

Provided the services needed to keep my vehicle road worthy. Frienfly flexible staff that made my needs and concerns a priority. I felt special. I had confidence that the work would be done right the fi More

by TERRYK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
December 22, 2020

The service on my car and excellent customer service I received from the Service Manager was exceptional! I will definitely be returning for all of my future services. Thank you More

by Diane P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva, Christian Csavoy
December 18, 2020

Ruby kept me informed during the whole process with timeframes and updates. I can tell she was going over and beyond to help me have a great experience More

by S4BZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
December 17, 2020

They’re friendly, really nice dealership. Close to my home. They washed and cleaned interior really good. They explained bout maintain everything. I love services at Land Rover of Schaumburg . More

by Steven
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
December 17, 2020

Needed a battery put in my vehicle arrived at dealership everything went well customer service parts could not be happier. Very clean and friendly establishment More

by roboroversroborovers@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wright
December 17, 2020

Love the staff,very professional. Very convenient and easy to get to. New facility is very nice and easy to maneuver. I will certainly recommend to my friends. More

by MLZABEDNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wright, Bill Hans, Ruby Ilyayeva, Christian Csavoy
December 11, 2020

Top notch job on my car. Good communication and efficient. They squeezed me in for an emergency repair and kept me advised every step of the way. More

by mustmax347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Csavoy
December 10, 2020

Service was awesome. service was fast. I appreciated how they wipe down my car once the service was completed. Customer Service was great. Thank you More

by Noreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Nitti, Bill Hans, Ruby Ilyayeva, Christian Csavoy
December 10, 2020

Service did not put back the fuse cover back into position. Engine compartment was dirty. This is a brand new car with about 6400 miles and garaged. This is a terrible service experience. Problems re More

by SARGE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruby Ilyayeva
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

December 08, 2020

Very pleasant service department, finished in record time, washed car and good experience! I just wish it was closer to our house! But love the new building as so much better! More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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