Jaguar Orlando - Service Center

it's a new world out there Dealerships don't dare rest on the laurels of their brands' image these days, no matter lofty it might be. Everyone I have dealt with at Jaguar Orl Dealerships don't dare rest on the laurels of their brands' image these days, no matter lofty it might be. Everyone I have dealt with at Jaguar Orlando has been exemplary, from Sales to Finance to Service, and even the Cashier and Receptionists. All are helpful and friendly, because they know that's what it takes these days, and they deliver on it. Kris was exceptionally helpful on my recent (first) trip for service. He initially explained he'd likely need to keep the car for a few days due to the particular issue. Turns out he solved the problem with his "can do" attitude, so I was able to drive away with the issue fixed after all. That's how you keep the customer satisfied and willing to return in the future. I'll likely return very soon to redeem some discounts offered on accessories, so it will be the Cashier's turn to shine. More

Outstanding service as usual Chris Baker exceeded all expectations which as always been my experience is sales and service. Everything was on time, loaner very nice, two updates Chris Baker exceeded all expectations which as always been my experience is sales and service. Everything was on time, loaner very nice, two updates on status of service provided and quick and easy checkout Thank you More

Recall service Confidence has been built over many years with this dealership. From the gentlemen that greet the customer to the service advisor---it is always trul Confidence has been built over many years with this dealership. From the gentlemen that greet the customer to the service advisor---it is always truly professional and accurate. Everyone is personable and truly qualified with their skills. Aside from being serviced properly, I receive my vehicle in immaculate condition everytime. I am a fussy and detailed personality. Never once have the door handle, steering wheel, seat or floor mats been soiled upon their completion. Furthermore, the outside of the vehicle is like the day it was purchased. This is true service. More

Communication is the Key to Success I cannot fault the knowledge that my service technician has in handling my XJ8. My only criticism is communication skills. If I had to rate, they wo I cannot fault the knowledge that my service technician has in handling my XJ8. My only criticism is communication skills. If I had to rate, they would be only average to below average. More

Everything was accomplished with professionalism My car was seen for its 100,000 mile check up. It was overseen carefully and thoroughly. Side lights that I was unaware were out were replaced. All is My car was seen for its 100,000 mile check up. It was overseen carefully and thoroughly. Side lights that I was unaware were out were replaced. All is well. Looking forward to another 100,000 miles. More

Excellent service on my 2001 XK8 for wheel alignment. Excellent service to complete a 4 wheel alignment on my 2001 XK8, Coolant thermostat leak was discover and the repair was done quickly. Tim Weltig is Excellent service to complete a 4 wheel alignment on my 2001 XK8, Coolant thermostat leak was discover and the repair was done quickly. Tim Weltig is an excellent service consultant. Great service!!! More

Initial service on 2016 XF-S We arrived for our appointment and were immediately greeted by Brandon. Corbet then explained the service and gave us an estimated completion time. We arrived for our appointment and were immediately greeted by Brandon. Corbet then explained the service and gave us an estimated completion time. The car was ready on time, and Corbet explained was was done and walked us to our car. More

excellent service I like the car a lot, but the reason I would buy another is the service at Jaguar Orlando and particularly Corbett Vaupel. Corbett is conscientious a I like the car a lot, but the reason I would buy another is the service at Jaguar Orlando and particularly Corbett Vaupel. Corbett is conscientious and concerned about the customer and provides the highest level of service. More

professional Just wish jaguar would get the fix for my media player in 8 months :( I spent alot of $ on this car and disapointed jaguar doesn't have a fix for the Just wish jaguar would get the fix for my media player in 8 months :( I spent alot of $ on this car and disapointed jaguar doesn't have a fix for their software issue ! I have had at least 3 if not 4 issues with this car in 8 months /8000 miles :( More

First Service Look forward to my next service! The first service with Tim was professional, meeting all of my expectations from a luxury dealership! The loaner wa Look forward to my next service! The first service with Tim was professional, meeting all of my expectations from a luxury dealership! The loaner was just as new as my car and a pleasure to drive. I feel this dealership goes out of their way to please their customers! Can't say enough!!!!! More