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Jaguar Orlando - Service Center

Orlando, FL

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159 Reviews

159 Reviews of Jaguar Orlando - Service Center

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March 25, 2021

Always wonderful service from Trevor and the team of Orlando Jaguar. Couldn’t ask for more convenience feeling safe also giving me a ride to the mall while I decided to wait for my car to be serviced. W More

by Mandyvatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Mar 26, 2021 -

Jaguar Land Rover South Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2021

The worst experience I have ever had. The service department has no clue of what they are doing. I was told 5 different things on how to get my wheels repaired and the spray painted them. I was then More

by Stoneshearenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norris
Feb 16, 2021 -

Jaguar Land Rover South Orlando responded

We're extremely disappointed to hear about your negative experience at Jaguar Orlando. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We hope you'll give us the chance to make this up to you. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (407) 792-6399 and we will do our best to make this better.

January 27, 2021

Appointment was triggered by service alert on dash. Service was great, time required was well within time estimated. Tim Weltig thoroughly explained work performed and the results of the vehicle inspec More

by My jag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Weltig
Jan 28, 2021 -

Jaguar Land Rover South Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2021

Always great to work with Tim Weltig. Since I started bringing my car to Millenia Jaguar, Tim has been an expert adviser, and my car runs exceedingly well! More

by fred0507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Weltig
Jan 28, 2021 -

Jaguar Land Rover South Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tim here at Jaguar Orlando! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 26, 2021

I had a wonderful experience with very prompt and professional service. Tim Weltig took great care of me. Everything 5 Stars and I will be coming back More

by dm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Weltig
Jan 28, 2021 -

Jaguar Land Rover South Orlando responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 22, 2020

I was having issues mechanical issues with my F-Pace and the level of customer service that I received from both Alice (Sales Advisor)and Norris (Service Manager) at Jaguar Orlando were exceptional. Norris More

by Cheri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norris and Alice
Nov 24, 2020 -

Jaguar Land Rover South Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2020

First service visit and it went great. They were efficient (Tim was great) and they kept me informed. The UK shut down so one part is unavailable but they will take care of that as soon as it comes More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 11, 2020 -

Jaguar Land Rover South Orlando responded

Mark, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Tim and the staff at Jaguar Orlando. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 25, 2020

ONE MORE TIME, I RECEIVED OUTSTANDING RESPONSE AND SERVICE TO MY REQUEST, ALTHOUGH IT WAS ON A SHORT NOTICE. MY CAR NEEDED SERVICE AND TIM WELTIG WAS ABLE TO ACCOMODATE MY LATE REQUEST AND DELIVERED. More

by mborrero99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM WELTIG
Nov 11, 2020 -

Jaguar Land Rover South Orlando responded

Hi, we're glad to hear our staff took such great care of you! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 11, 2020

My SVR was scheduled for its annual service, car was picked up on time and taken in a covered trailer to the dealer, work was performed timely an car returned washed on time! More

by Bigcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner, Tim, and Brandon
Sep 14, 2020 -

Jaguar Land Rover South Orlando responded

It really means a lot to us that you took the time to write such a positive review about Jaguar Orlando so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

August 26, 2020

On Sunday 8/23 my engine light came on and I needed to be in Ormond Beach the next day at 3p. I went into service on Monday, their busiest day and in spite of not having an appointment and being fully booked More

by chitownmd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 31, 2020 -

Jaguar Land Rover South Orlando responded

Thank you so much for your kind words about your experience here at Jaguar Orlando. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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