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Jaguar Land Rover St. Petersburg - Service Center

St Petersburg, FL

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361 Reviews

361 Reviews of Jaguar Land Rover St. Petersburg - Service Center

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November 26, 2019

One word for Gerardo!!! Fabulous! He is so Attentive and he knows his stuff. He makes you feel like you are the most important person and he goes beyond his call of service to explain how things should go a More

by mija007
Recommend Dealer
Yes
Employees Worked With
Gerardo Diaz
November 15, 2019

By FAR best service center I have ever dealt with. Title said it all. Last few times Reid Richardson has been my advisor and as I mentioned, pure joy to deal with him and this department. Always courte More

by Ap2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
REID RICHARDSON, Karen Cavanaugh
Nov 18, 2019 -

Jaguar Land Rover St. Petersburg responded

Thank you so much for your amazing review! We are so honored to have your confidence, and we are thrilled that Reid has made your last few service visits so smooth and efficient. He will so proud to hear of your wonderful remarks, and we are certain that he will continue to impress you with his efforts in the future.

October 06, 2019

We always get 5 star treatment from Jaguar St Petersburg, I always deal with Reid Richardson when my F Pace needs to go in for a service. He always gets me out quickly and into a loaner and is great at keepi More

by SusieG
Recommend Dealer
Yes
Employees Worked With
Reid Richardson
Oct 07, 2019 -

Jaguar Land Rover St. Petersburg responded

Susie, Thank you so much for your excellent review! We are so honored to have your loyalty, and we are thrilled that our efforts always seem to meet your satisfaction. Offering quality and efficient service is so important to us, and we will be sure to provide you with nothing less in the future.

September 25, 2019

Total expert and professional tutorial!! Gerardo spent quality time helping me understand every feature of the vehicle and how to control them. Super helpful and really knows the vehicle tech More

by Dev1Discovery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Diaz
September 24, 2019

Always a great experience! Having to bring your car in for unexpected service never happens at the right moment. But, working with Gary Sunley sure makes it a better experience More

by AT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sunley, Lynda Mattingly
September 17, 2019

Gary Sunley excellent customer service and professionalism. I took my 2011 Jaguar in for service to check my battery. Gary Sunley my service advisor explained to me the bays were full but he will see what he ca More

by Romeowill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sunley
September 16, 2019

Alex in the service department is absolutely amazing!!! Alex Leatherbury went above and beyond to provide an outstanding service experience. The level of honesty and integrity that I experienced was refresh More

by BFuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Leatherbury
Sep 17, 2019 -

Jaguar Land Rover St. Petersburg responded

Thank you for leaving Alex this very kind review! We are pleased to know that he went the extra mile to ensure that you had the 5-star experience that you so much deserve. Providing quality and reliable service is so important to us, and we will be sure to offer you nothing less in the future.

August 27, 2019

Very accommodating, friendly, and thorough Im always treated well and acknowledged with a friendly hello and smile from both when waiting to check in or out. All three are always very professi More

by Westburywhitehorse1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Richardson , Karen Cavanaugh, Alex Leatherbury
Aug 27, 2019 -

Jaguar Land Rover St. Petersburg responded

Thank you so much for your excellent review! We always aim to make our customers' experiences as special as possible, and we are delighted to know that our team always provides you with the quality service that you so much deserve. We are so appreciative of your business, and we look forward to continuing to provide you and your vehicle with our best care in the future.

August 20, 2019

Great customer service My F-Type started having issues with the fuel injectors 6 miles away from the dealership in a Saturday afternoon. Rick got me in and gave me a brand n More

by Sule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Anderson, Gary Sunley
August 13, 2019

Excellent work on my 2001 XK Karen, Rick, and the entire team behind the scenes did a great job servicing the convertible hydraulics on my 2001 XK8. It was the first time this has More

by Ynotfl62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Anderson, Karen Cavanaugh
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