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Land Rover Tulsa - Service Center

Tulsa, OK

4.6
490 Reviews
Call Service Center (918) 665-4294

490 Reviews of Land Rover Tulsa - Service Center

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April 20, 2024

Pros: Corey was great! He was even able to get us a loaner vehicle for the day so we could run our errands. Corey kept us updated with timelines throughout the day! Cons More

by amvilla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for your feedback, Austin, and for acknowledging Corey's excellent service! We're glad he could provide you with a loaner vehicle and keep you updated throughout the day. We apologize for the oversight regarding the cleanliness of your tires and rims after the new tire installation. Your comments are valuable to us, and we'll address this issue with our team to ensure it doesn't happen again in the future. We appreciate your business and hope to exceed your expectations during your next visit. If you have any further concerns or questions, please don't hesitate to reach out to us.

April 19, 2024

Customer Service is incredible! Corey, my service advisor was knowledgeable, communicative, and friendly. Very pleased with this dealership. More

by shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for your fantastic feedback, Shannon! We're delighted to hear that Corey provided you with exceptional customer service during your visit. It's wonderful to know that he was knowledgeable, communicative, and friendly throughout your experience. We strive to provide top-notch service to all our customers, and we're thrilled that you were pleased with your dealership experience. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

April 19, 2024

John and everyone did a great job from the moment I walked in until the moment I walked out. I appreciated the great communication throughout the entire service! More

by DEBBIEPAULING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you so much for your kind words, Debbie! We're thrilled to hear that John and our team provided you with a great experience from start to finish. Excellent communication is essential to us, so we're pleased to know that it made a positive impact on your service visit. If there's anything else we can do for you in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon!

April 19, 2024

Super friendly staff and a prompt diagnosis of my vehicle ..I am unable to do the repairs right now but was super pleased with the friendly and prompt service! More

by bajamcguire
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for your glowing review, Anissa! We're thrilled to hear that our staff provided you with super friendly service and promptly diagnosed your vehicle. Your satisfaction is our priority, and we're delighted that you had a positive experience with us. Whenever you're ready to proceed with the repairs, we'll be here to assist you every step of the way. We appreciate your feedback and your trust in our team. If you have any further questions or need assistance in the future, please feel free to reach out.

April 18, 2024

Wonderful staff very accommodating and helpful. Scheduling was very easy and answered all my questions respectfully. More

by ccavaness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for the kind words, Christy! We're delighted to hear that our staff provided you with a wonderful experience and were accommodating and helpful throughout. Making scheduling easy and ensuring all your questions were respectfully answered are top priorities for us, so we're thrilled to know we hit the mark. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

April 16, 2024

The advisor is very helpful and knowledgeable, if there is an issue he doesn't know how to resolve he will research or ask supervisor for info to fix. More

by cdrandswj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for sharing your experience, Stacy! We're delighted to hear that our advisor was able to assist you effectively and ensure your satisfaction. Providing knowledgeable and helpful service is our top priority, and we're glad to know that we met your expectations. If you ever have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!

April 15, 2024

John was very helpful and kept me informed with my service. He greeted me with a smile and always show empathy when I come in for service work. I feel safe and comfortable as a woman, coming into the More

by LPARKER1335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you so much for your kind words, Latia! We're thrilled to hear that John provided you with such excellent service and made you feel safe and comfortable during your visits. Your satisfaction and peace of mind are always our top priorities, and we truly appreciate your continued support and loyalty over the years. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back for your future service needs!

Apr 30, 2024 -

LPARKER1335 responded

Thank you, I appreciate all that Jaguar Land Rover Tulsa does to keep their customers satisfied.

April 15, 2024

Their service department always does a terrific job of taking care of my Land Rover products. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caiden Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Moss, Mariah Jacobs
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Apr 15, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for your support, John! It means the world to us!

April 12, 2024

John was extremely helpful with my service! He helped me as soon as I pulled in, give me a loaner for the day, communicated with me about the progress they were making, ready when he said it w More

by alysonmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for sharing your feedback, Alyson! We're thrilled to hear that John provided you with such exceptional service during your visit. It's fantastic to know that he assisted you promptly upon your arrival, kept you informed about the progress of your service, and ensured everything was ready as promised. Going the extra mile to help you transfer your belongings back into your vehicle demonstrates John's dedication to customer satisfaction. We appreciate your kind words and are delighted that your entire experience with us was impressive. If there's anything else we can assist you with in the future, please don't hesitate to reach out!

April 11, 2024

Fast service all while going about and beyond to completely check out my vehicle and informing me it was in dire need of brake pads which was great do to me leaving for a road trip. More

by osucowboym71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for sharing your experience with us! We're glad to hear that we could provide you with fast and thorough service, especially before your road trip. Ensuring the safety and reliability of your vehicle is our top priority, and we're pleased that we could identify the need for brake pads before your journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels!

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