Jaguar, Land Rover, Volvo Cars of Indianapolis

Great experience! Check in was quick and personable. Shuttle ride provided to and from. Tammy scheduled the service to be completed in time for me to avoid rush hour t Check in was quick and personable. Shuttle ride provided to and from. Tammy scheduled the service to be completed in time for me to avoid rush hour traffic return. Car was clean inside and out, service completed and communication was very professional by everyone I came into contact! More

Tom Wood Volvo is an excellent customer focus dealership with great customer experience! Facility is very clean and great working area! The service consultant, Jerry Bronson was excellent, very professional with great customer experience! Facility is very clean and great working area! The service consultant, Jerry Bronson was excellent, very professional and made sure that all of my service needs for my Volvo were addressed and communicated before and after service. I was very satisfied. More

Service at Tom Wood Volvo was superb! I needed a tire repair on my 2022 XC60. Called Service Department, thinking it might be 2-3 days before I could get an appointment. They got me an ap I needed a tire repair on my 2022 XC60. Called Service Department, thinking it might be 2-3 days before I could get an appointment. They got me an appointment within an hour of my call. Upon arrival, Tammy Greeson in Service got my into service department immediately. Later, she came back to report the tire needed to be replaced because the puncture could not be repaired. I told her I had a meeting in 45 minutes, so I wasn't sure I could wait and would have to get a taxi. She said the repair fellow worked quickly and she would see to it that I would be able to make it to my meeting. 20 minutes later, the car is done and I am on my way to the 3 pm meeting. Tammy is the BEST! She has handled my service appointments several times, and always does an excellent job! Thank you, Tammy! You deserve all 10s! More

I was Helped by Waldir, who was super helpful. I actually ended up getting a different car. But he was very professional and super helpful. I actually ended up getting a different car. But he was very professional and super helpful. More

Jerry is service was exceptional. He kept me updated and notified me when my Volvo was completed. I highly recommend Jerry and his customer service. He kept me updated and notified me when my Volvo was completed. I highly recommend Jerry and his customer service. More

Cost of 80,000 moles way to much ii I I I I I I i More

If I could give negative stars I would. To sum it up I signed for a car and they sold it without telling me. I put down a $1000 deposit on a Thursday, which they told me would ensure I woul To sum it up I signed for a car and they sold it without telling me. I put down a $1000 deposit on a Thursday, which they told me would ensure I would get the car. I was planning to come in Monday to get it after my loan went through. On Saturday they text me telling me I needed to come in that day because 2 other people wanted to buy the car. I let them know I was out of town and could not, plus I reminded them they told me that deposit ensures the car is mine. They said okay, Monday it is. Monday comes and I text to let them know I’ll be there and they tell me they sold the car. I’m not even sure if what they did was legal since I signed an agreement that I was purchasing the car and had money down. Then they took 3 days to finally get me my $1000 back. I highly recommend you stay far away from Tom wood. More

Jerry was wonderful when I brought in my vehicle for service. Made it as easy as possible service. Made it as easy as possible More

Efficient and courteous service as it has been for years. Jerry did an excellent job. We Jerry did an excellent job. We More