
Jaguar, Land Rover, Volvo Cars of Indianapolis
Indianapolis, IN
213 Reviews of Jaguar, Land Rover, Volvo Cars of Indianapolis
"Excellent experience purchasing a certified used car...."
- VIndy13Excellent experience purchasing a certified used car. Salesperson did a great job explaining the different control functions. Very good overall purchase. Highly recommend salesperson Raina.
Read More"orst experience I have ever had at a dealership. I had..."
- Will OBrienorst experience I have ever had at a dealership. I had planned to buy either a Jaguar or Land Rover - that is until I met Andrea and Sammy two of the Sales associates. They were condescending and arrogant. It always drives me crazy when the sales associates of a luxury brand begin to think they are better than the customers. Like somehow the luxury brand has rubbed off on them and they are now luxury sales associates. I then went to Acura where I was treated respectfully. I was taught in high school economics that buying something is an “economic vote.” Well I vote “no” for this dealership and yes for Acura.
Read More"I had scheduled my appointment for a 30k check up, which..."
- SusanI had scheduled my appointment for a 30k check up, which supposedly went routinely, but the car was returned with the check engine light on, which I had asked them to review. So I tried to use the Volvo valet to schedule another pick up for the following Wednesday. I left a message also with the service department, to let them know that the light had appeared again as the reason for my appointment. The 8 to 9 a.m. time slot came and went, so I called the service department around 9 to see why no one had shown up to pick up my car. I was forwarded to another voicemail, where I left a message with the service department. I received no follow-up call and no one showed up to pick up my car. Maybe this review will get their attention. As I didn't speak with anyone directly other than the receptionist, I do not want to call out one particular person in this review, but the rating system is forcing me to choose.
Read More"Tom Wood Land Rover is great. Purchased a 2020 Range..."
- CustomerTom Wood Land Rover is great. Purchased a 2020 Range Rover and everyone at the dealership was very courteous, all wore masks, and overall it was a very good experience. James was a delight to deal with. Never any pressure and really seemed to care about me the customer.
Read More"Great service and everyone was wearing masks and..."
- gemcggGreat service and everyone was wearing masks and distancing. Tom Wood is a wonderful Volvo dealership and really takes good care of their customers. Both sales and service is excellent.
Read More"Efficient,Knowledgeable and Patient !"
- jc2irishTom Wood Volvo is a very clean comfortable showroom. We purchased a 2007 Volvo C70 that we ordered and still enjoy. Our salesman, Jake Baker was a pleasure to work with.. One visit and we purchased a 2020 Volvo XC60 T6
Read More"This service was really good. They called to let me know..."
- Dlsmith1969This service was really good. They called to let me know they were coming to pick up my car and to drop it off. They were timely. I have had times when they didn't contact me or return my car but they improved with this service.
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