Jaguar, Land Rover, Volvo Cars of Indianapolis

I keep going back because of Mary in the service department. She is always extremely responsive, helpful, upbeat, and honest. As long as Mary is there I’ll keep coming back!

Excellent experience purchasing a certified used car. Salesperson did a great job explaining the different control functions. Very good overall purchase. Highly recommend salesperson Raina.

orst experience I have ever had at a dealership. I had planned to buy either a Jaguar or Land Rover - that is until I met Andrea and Sammy two of the Sales associates. They were condescending and arrogant. It always drives me crazy when the sales associates of a luxury brand begin to think they are better than the customers. Like somehow the luxury brand has rubbed off on them and they are now luxury sales associates. I then went to Acura where I was treated respectfully. I was taught in high school economics that buying something is an “economic vote.” Well I vote “no” for this dealership and yes for Acura.

I felt like they didn't do enough because I went to another shop and they fix my issue , very detailed in diagnostic overall not satisfied

Excellent service and nice waiting area. Friendly service from the service agent Angie. My appointment was the first of the day at 8:00am and she was ready on time.

I had scheduled my appointment for a 30k check up, which supposedly went routinely, but the car was returned with the check engine light on, which I had asked them to review. So I tried to use the Volvo valet to schedule another pick up for the following Wednesday. I left a message also with the service department, to let them know that the light had appeared again as the reason for my appointment. The 8 to 9 a.m. time slot came and went, so I called the service department around 9 to see why no one had shown up to pick up my car. I was forwarded to another voicemail, where I left a message with the service department. I received no follow-up call and no one showed up to pick up my car. Maybe this review will get their attention. As I didn't speak with anyone directly other than the receptionist, I do not want to call out one particular person in this review, but the rating system is forcing me to choose.

Tom Wood Land Rover is great. Purchased a 2020 Range Rover and everyone at the dealership was very courteous, all wore masks, and overall it was a very good experience. James was a delight to deal with. Never any pressure and really seemed to care about me the customer.

Great service and everyone was wearing masks and distancing. Tom Wood is a wonderful Volvo dealership and really takes good care of their customers. Both sales and service is excellent.

Tom Wood Volvo is a very clean comfortable showroom. We purchased a 2007 Volvo C70 that we ordered and still enjoy. Our salesman, Jake Baker was a pleasure to work with.. One visit and we purchased a 2020 Volvo XC60 T6

This service was really good. They called to let me know they were coming to pick up my car and to drop it off. They were timely. I have had times when they didn't contact me or return my car but they improved with this service.