Jaguar, Land Rover, Volvo Cars of Indianapolis

Polite. Easy, quick to arrange appointment. On time. Nice space to wait. Shorter wait time than expected. Clean. Easy, quick to arrange appointment. On time. Nice space to wait. Shorter wait time than expected. Clean. More

Could not have been happier with how my experience went at Tom Wood. We got to Indianapolis after a 3 hour drive only to find my A/C was inoperable. Being an 86° day, it was going to be a MUCH longer driv at Tom Wood. We got to Indianapolis after a 3 hour drive only to find my A/C was inoperable. Being an 86° day, it was going to be a MUCH longer drive back home, I decided to stop in and see if they could squeeze us into their busy schedule. Thankfully they were able to not only able to find the problem (faulty low side hose), but also replaced it, and got my air conditioning blowing good as new. The facilities were excellent, staff was accomodating, and the experience as a whole was excellent. More

Able to get convenient appt. Was greeted on arrival. Follow up question was answered although I still believe the change should be accommodated by Volvo. Should be able to set t Was greeted on arrival. Follow up question was answered although I still believe the change should be accommodated by Volvo. Should be able to set the default option for the start/stop. Received nice loaner vehicle. Service was performed in a timely manner same day. More

Fast and helpful. Price was reasonable. They have done a lot to improve service. H Price was reasonable. They have done a lot to improve service. H More

This time I had my Volvo XC-60 battery and timing belt change after my car died in the gas station. I had a comprehensive checkup in the last December and was told everything was good. In addition, it was change after my car died in the gas station. I had a comprehensive checkup in the last December and was told everything was good. In addition, it was charged total over $1700, while the online estimate within $450 - 950。 More

Excellent and courteous service, quick in-and-out. Facilities are sparkling clean with GOOD free coffee and snacks. If you ask, they sometimes have a spare office where remote workers can camp/be pr Facilities are sparkling clean with GOOD free coffee and snacks. If you ask, they sometimes have a spare office where remote workers can camp/be productive while waiting. Work came out as estimated and completed sooner than estimated. All good! More

They were very courteous and respectful of my needs and requests! Their complimentary snacks and coffee were very helpful as well! requests! Their complimentary snacks and coffee were very helpful as well! More

Excellent service done on time. We continue to get great service from Tom wood Volvo service from Tom wood Volvo More

Great service very polite staff. Mary was very attentive and prompt with the service. Will definitely return for future repair services and prompt with the service. Will definitely return for future repair services More

World class service. I asked for an underbody splash shield replacement and my tech drilled a new hole and secured it without a charge. Thought I needed brake pads but again my tech re measured and sai shield replacement and my tech drilled a new hole and secured it without a charge. Thought I needed brake pads but again my tech re measured and said I didn’t need it. Tammy added an additional service Request for me without me having to return. I just happened to mention I would grab lunch across a busy street and Mary put me in a loaner car and I appreciated that. The traffic was full of “speed demons”. I received great services at Tom Wood as always and that’s what makes me feel good about my Volvo, my dealership my service advisors and my techs and you will also. More