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Jaguar, Land Rover, Volvo Cars of Indianapolis

Indianapolis, IN

Overview
Reviews
4.3
277 Reviews
Call Dealership (317) 848-1030
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4620 E 96th St

Indianapolis, IN

46240

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Showing 277 reviews

December 17, 2021

Very courteous employees,and excellent facility for car all types of car servicing.Ontime car delivery More

by Tynma01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey H, Molly Kennedy, Joe Edwards, Joe DeFano, Richard Melendez, Randy Bennett
Report | Print
Dec 17, 2021 -

Tynma01 responded

Respond publicly to volvo, landrover,jaguar

Dec 17, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for the great review! We appreciate your support and are happy to hear that you are so confident in the Tom Wood Auto -- Jaguar Land Rover Volvo team to get the job done. Drive safely, and we hope to see you back!

December 01, 2021

The service department is well organized and effectively communicative regarding the status of the service. More

by Buzzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Dec 02, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for your confidence in our service team! Your business is important to us and it means a lot that you are a happy Tom Wood Auto -- Jaguar Land Rover Volvo customer. See you next time!

October 16, 2021

Our sales associate was completely worthless. She had no clue. No interest in selling us the range rover sport we were interested in More

by austinbowman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea
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August 23, 2021

There customer service is excellent!!! They go over and beyond to take care of you. More

by tslakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Rynard, Randy Bennett
Report | Print
Aug 23, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for taking the time to share! We appreciate your support and hope to see you back at Tom Wood Auto -- Jaguar Land Rover Volvo. Safe travels!

July 28, 2021

Quick service, costs within estaminets, knowledge staff, good follow up on repairs and progress, x x x x x c x x x x x More

by Johnhess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jul 28, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for choosing Tom Wood Auto -- Jaguar Land Rover Volvo for your service needs! We appreciate your business and we hope to welcome you back in the future. Drive safely!

July 24, 2021

The technician updated software to computer to program key fob not sure if they knew to reset the throttle position sensor with any software update to the computer More

by ME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service,department
Report | Print
Jul 26, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for leaving Tom Wood Auto -- Jaguar Land Rover Volvo your five stars - we're glad we could be of assistance! If you need any guidance with your throttle, please don't hesitate to give Kip Miles, our General Manager, a call at 317-574-2348. He'd be happy to help. Take care!

May 31, 2021

No fuss, no bother, everything done as stated and on time. What more can I say - just more words to bring the total to twenty - five More

by nbbrakke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Benn
Report | Print
Jun 01, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for taking the time to share your feedback - we sincerely appreciate it! We wish you safe travels and hope to see you back at Tom Wood Auto - Jaguar Land Rover Volvo again soon!

May 27, 2021

Ted was great (as always)! Very attentive, pleasant, responsive, and helpful. He’s a great guy, as long as he’s around I will come back! More

by Jamison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Adolay
Report | Print
May 27, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for sharing so many kind words about Ted! We are delighted that you can depend on him for excellent service, every time. All of us at Tom Wood Auto -- Jaguar Land Rover Volvo are grateful for your loyal business!

May 09, 2021

I was having several issues with my 2019 Velar since I had gotten it over a year and a half ago. I reached out to Daniel the sales manager about my issues and set up an appointment. They were able to get More

by AMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel and Ted
Report | Print
May 10, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for taking the time to share! We want our guests to get the most out of their vehicles, and it is wonderful to hear that the team was able to assist you. Drive safely in your new 2021 Land Rover Range Rover Velar, and please do not hesitate to reach out if there is anything more we can do to assist you! - The Tom Wood Auto -- Jaguar Land Rover Volvo team

April 28, 2021

Steve Petry kept me informed step-by-step and get a shake down on my XK8 and expose a few issues which were remediated. Steve is exceptional and his expertise and knowledge More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Petry, Randy Bennett
Report | Print
Apr 28, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

David, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Tom Wood Auto -- Jaguar Land Rover Volvo, and we will certainly let Steve know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

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