Jaguar Land Rover West Columbia

I brought my car in for 1 problem to be fixed (key fobs not locking doors) that worked prior to service center programed my new key fob bought there. Then, service manager & mechanics continued to find 3 not locking doors) that worked prior to service center programed my new key fob bought there. Then, service manager & mechanics continued to find 3 other problems my car needed to have fixed that cost me over $4000. However, none of these fixes resulted in fixing my car doors not locking that was not a problem prior to my getting my new key fob programmed. Also, those problems fixed that resulted in my paying over several $1000s were not a problem with my car prior taking my car into this service shop to have my new key fob programmed. More

I received great attention to my request. I was able to receive completion of service a few days after I dropped off my vehicle after I had an emergency that happen over the weekend. Thank I was able to receive completion of service a few days after I dropped off my vehicle after I had an emergency that happen over the weekend. Thanks for continue excellent service. Thanks Janna for the professionalism you provided. Customer service is important and I appreciate you patience with me. I have only driven my car home and parked so I am unable to rate the quality of work performed at this time. More

PROFESSIONALISM at its best. Always a positive experience when I come. Consistency is also what keeps my business. Always a positive experience when I come. Consistency is also what keeps my business. More

I received excellent service on my Jaguar. There was great communication during every step in the process. I would recommend them to other customers. There was great communication during every step in the process. I would recommend them to other customers. More

Personal attention and very friendly , will buy from them again. Awesome experience, nice selection of cars. again. Awesome experience, nice selection of cars. More

Dealership and service were fine. My concern was about what was not done as part of their first service. A tire rotation should be a standard item, it was not and told it would cost a My concern was about what was not done as part of their first service. A tire rotation should be a standard item, it was not and told it would cost about $85 to rotate four tires. More

Alex and Fernando were excellent to work with. Gave me a more than fair offer on our trade in and worked with me to get the car we wanted at the price we wanted. Well worth the trip all the way fr Gave me a more than fair offer on our trade in and worked with me to get the car we wanted at the price we wanted. Well worth the trip all the way from NJ. More

I have been totally pleased with the service I received at the Clarksville location. Tom is truly the best as well as very knowledgeable. at the Clarksville location. Tom is truly the best as well as very knowledgeable. More

Absolutely the most attentive, responsive and thoughtful sales person (Arnold) and staff at this dealership. sales person (Arnold) and staff at this dealership. More

Though out of my range the pick up and drop off Service is great. Tom my service manager is great to work with is great. Tom my service manager is great to work with More