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Jaguar Land Rover Willow Grove
Willow Grove, PA
422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 102 service reviews
July 19, 2026
Excellent service and more, Michelle was not only extremely competent she made the visit and repair extremely easy to facillitate. I have nothing but praise and thanks to her and all of the worker a extremely competent she made the visit and repair extremely easy to facillitate. I have nothing but praise and thanks to her and all of the worker at this site! More
by Sea Gull
Employees Worked With
Michelle
June 01, 2026
Yet again this service department has proven that they are not only truly professional but also understand the fundamental that JLR owners are very individual and they go over and beyond to take that into are not only truly professional but also understand the fundamental that JLR owners are very individual and they go over and beyond to take that into account in their interactions with us, their customers. I took my truck in for what we hoped would be a quick job, but they quickly realised they needed extra parts and put me in a loaner before I could blink so that my day wasn't disturbed unduly. More
by Staffan Tj.
Employees Worked With
Bob Snyder, Joe Egan, Stephen Wisniewski
May 22, 2026
Great and timely service. My service coordinator, Robert Synder, was great to work with and he kept me informed and up to date on service progress. My service coordinator, Robert Synder, was great to work with and he kept me informed and up to date on service progress. More
by Doc
Employees Worked With
Robert Snyder
April 21, 2026
Great service team doing excellent work. Highly recommended.the dealership. Always provided me with superior service and I love the fact that they keep intouch as the work progresses. Highly recommended.the dealership. Always provided me with superior service and I love the fact that they keep intouch as the work progresses. More
by Keljerry
Employees Worked With
Joe Egan, Stephen Wisniewski
April 07, 2026
Professional, timely and friendly staff. I received a tour of the dealership since it was my first time visiting. The team helped me to understand the services were needed and answered any I received a tour of the dealership since it was my first time visiting. The team helped me to understand the services were needed and answered any questions before I had to ask. More
by Coles_alaric
Employees Worked With
Joe Egan, Stephen Wisniewski
March 19, 2026
Friendly, thorough, caring and knowledgeable team. Communications were amazing from drop off to pick up. My service rep. Michelle was amazing in every way. This was the first visit and I will be retur Communications were amazing from drop off to pick up. My service rep. Michelle was amazing in every way. This was the first visit and I will be returning again for sure! More
by LSCOTTG
Employees Worked With
Michelle
March 15, 2026
I’ve been a customer at Willow Grove LR since 2014. My 2022 SUV needed service with a part that wasn’t immediately available. Willow Grove set me up with a loaner and kept me updated on my vehicle’s My 2022 SUV needed service with a part that wasn’t immediately available. Willow Grove set me up with a loaner and kept me updated on my vehicle’s status every step of the way. Very satisfied with the level of communication. Service has improved noticeably. Special compliment to Michelle for the extra effort to make the repair a positive experience. More
by gbowe
Employees Worked With
Michelle Holwood , Joe Egan, Stephen Wisniewski
