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Land Rover Willow Grove - Service Center

Willow Grove, PA

4.6
42 Lifetime Reviews Review Dealership

42 Reviews of Land Rover Willow Grove - Service Center

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March 02, 2021

"Excellent experience. Brought my Jaguar XJ for scheduled..."

- Jagowner

Excellent experience. Brought my Jaguar XJ for scheduled service. Work was done in good time and some warranty work was completed successfully. Loaner car was provided as well. Very pleased with the job.

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Recommend Dealer
Yes
Employees Worked With
January 08, 2021

"Work requested was done, cost shown before work..."

- Bmf0408

Work requested was done, cost shown before work completed. Team Kept me updated on the status. Joe was a great service partner. Appreciate the car wash!

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Recommend Dealer
Yes
Employees Worked With
December 03, 2020

"Bob was Great service advisor and answered all my..."

- 2010XFR

Bob was Great service advisor and answered all my questions and concerns. The staff around was very friendly and engaging as well and atmosphere was clean with plenty of refreshments.

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Recommend Dealer
Yes
Employees Worked With
December 03, 2020

"Joe Egan was a pleasure to work with. Very friendly and..."

- msrowles

Joe Egan was a pleasure to work with. Very friendly and professional. The only issue I have are some of the prices. $250 for an oil change is ridiculous (which I declined) I have chosen to have basic maintenance done with a local mechanic. The service department diagnosed my battery issue and fixed. Completely satisfied with the work done.

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Recommend Dealer
Yes
Employees Worked With
November 13, 2020

"Absolutely horrible service department. We have had one..."

- DavidnVictoria

Absolutely horrible service department. We have had one bad experience after another with the service department- from not doing the job that the car goes in for, to the car coming back filthy or damaged. Very sad and upsetting. This service department doesn’t live up to the Jaguar name.

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Recommend Dealer
No
Employees Worked With
Other Employees : I wish I knew the names of the people that worked on my car because it is terrible work and service
November 11, 2020

"Always consistent great service.car always returned..."

- vpdavet

Always consistent great service.car always returned clean, a loaner is never a problem, Clean and masked to make you feel safe and very healthy

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Recommend Dealer
Yes
Employees Worked With
November 04, 2020

"Bob S. Is a class act. Excellent customer service. He..."

- peter lai

Bob S. Is a class act. Excellent customer service. He cares about his customers and communicates well with updates. I have been working with Bob for a long time and he never disappoints.

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Recommend Dealer
Yes
Employees Worked With
November 01, 2020

"Always professional, welcoming and timely. Very pleased..."

- Yjoan710@gmail.com

Always professional, welcoming and timely. Very pleased with service and support. They always have a loaner car available and are very responsive. Highly recommend for service.

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Recommend Dealer
Yes
Employees Worked With
October 21, 2020

"Great service, very friendly.On time repair Guarantee and..."

- Lamannil

Great service, very friendly.On time repair Guarantee and helpful advice on recommended services. Loaner car available in excellent condition as long as the repair takes.

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Recommend Dealer
Yes
Employees Worked With
October 07, 2020

"This was my first experience at The Willow Grove Jaguar...."

- Margie

This was my first experience at The Willow Grove Jaguar. I was greeted outside and assisted with the check in process,.Steve entered my information into the computer and showed me where U could get refreshments. My car was ready in the two hour window that I was told. Everyone was professional, my car was washed inside and out, and I was very pleased with the way I was treated.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : payment employees and those working outside checking my car in
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