Jaguar Land Rover of Mission Viejo

Great salesman and professional service Overall, I felt the sales and service was great. Grant Ryder, specifically, was and has been friendly, helpful and professional. I feel I can call a Overall, I felt the sales and service was great. Grant Ryder, specifically, was and has been friendly, helpful and professional. I feel I can call at any time and know I will continue to receive good service. More

My new Velar My salesmen Alek was a true professional and worked for me during the negotiations phase of the deal. If your looking for a great dealership. Go to Mi My salesmen Alek was a true professional and worked for me during the negotiations phase of the deal. If your looking for a great dealership. Go to Mission Viejo More

Car buying made easy the team at Mission Viejo couldn't have been more helpful leading up to my purchase. Jonathan helped me through the process leading up to the my purc the team at Mission Viejo couldn't have been more helpful leading up to my purchase. Jonathan helped me through the process leading up to the my purchase and much of are discussions were through email. All my questions were answered in a timely manner. I was in and out of the dealership within two hours. 1 week later and I'm loving my 2018 Evoque. More

Art is the best Everything about Art is amazing, from his courtesy calls to his manners to the care he puts in every car he services. This is the third time I bring i Everything about Art is amazing, from his courtesy calls to his manners to the care he puts in every car he services. This is the third time I bring in my RR to get serviced and knowing that he’s the one handling it makes me sure the car will be up and running in few days, taken care of and ready to go again like new. Thanks Art!! More

Service Saved the Day (and the Defender) My Defender had a mysterious mechanical issue and I had to have it towed. I had run out of luck and patience with other service facilities so in a pa My Defender had a mysterious mechanical issue and I had to have it towed. I had run out of luck and patience with other service facilities so in a panic I told the tow truck driver to take it to the dealership in Mission Viejo. They arranged a ride for me and a slick rental, then diagnosed and treated my car expertly. I felt truly cared about and valued as a customer, and Matt took the time to explain the mechanical issues, answer my questions, and even make sure that my son was loaded up with snacks. His attention to detail and knowledge of my fairly unusual car will bring me back for everything from routine maintenance to major catastrophes. More

I thought they were different... My first impression with the dealership was fairly straightforward. When I inquired about a 2017 "new" RangeRover, the reps on the front end of the sa My first impression with the dealership was fairly straightforward. When I inquired about a 2017 "new" RangeRover, the reps on the front end of the sale seemed pretty good. They followed up fairly quickly. I asked for a couple things, because in my search for a new car, some dealers take stock photos and old information and pretend it is related to a vehicle on their lot, so I asked for thngs like actual pictures of the vehicle and actual data. I was assured the pictures on their site were of the actual vehicle. I was told it was new, and I was told it had 10 miles on it. I thought "good", just what I was looking for. I live outside of the state of California, so there was some discussion about if the car could be sold to me. I was told thy could and we could move forward. No negotiation on price for this "new" vehicle. I acquiesced. They were going to handle the transport and include in my invoice. I was a cash buyer, so I told them I would wire funds. The paperwork arrived and the "new" vehicle was actually "used" with 284 miles on it. I asked for a manager to discuss. He was nice enough and went through the reasons and justifications. I signed and wired the funds. I was told the vehicle would be to my destination within 2 that was 5 days ago and I still don't have my car. More

Excellent Service from Sales, Finance & Management Team! 2017 RR Sport Dyn SC Sales: Grand Ryder First RR leased and it was an awesome experience. Grant took his time to educate me on the vehicle and how l 2017 RR Sport Dyn SC Sales: Grand Ryder First RR leased and it was an awesome experience. Grant took his time to educate me on the vehicle and how leases were done w/JLR. Coming from BMW's it was a bit different, but quickly understood why. Overall experience was excellent and all staff members were friendly and genuine. I purposely drove to JLR Mission Viejo because of they had the car I wanted, plus they were willing to work out a great deal. Will definitely recommend others to go and ask for Grant and his team to take good care of your next RR lease/purchase. Thanks again guys! JR More

New Car Lease - Great Experience Thanks to Ronnie Seeley and the team at Jaguar Land Rover Mission Viejo. Was looking for a new SUV and got set up with a Range Rover Sport. Great ca Thanks to Ronnie Seeley and the team at Jaguar Land Rover Mission Viejo. Was looking for a new SUV and got set up with a Range Rover Sport. Great car, lot of fun and a great experience. No pressure on the sale and were very helpful with test drives, explaining the features and benefits as well as responding to my questions on lease terms, etc. I would highly recommend the dealership for your next lease or purchase. More

Great experience and a wonderful Christmas surprise Robert Shepherd was a joy to work with and went above and beyond in helping us with the recent purchase of a Range Rover. And he also helped us pull Robert Shepherd was a joy to work with and went above and beyond in helping us with the recent purchase of a Range Rover. And he also helped us pull off one of the best Christmas surprises ever ... as the vehicle was a gift for our daughter. More

They stand by their commitments with great service We absolutely love our certified previously owned Evoke. When a couple of issues related to the battery cropped up, they provided a rental at no char We absolutely love our certified previously owned Evoke. When a couple of issues related to the battery cropped up, they provided a rental at no charge, deduced the problem, and took care of it under the warranty -- all with a professional, business-like attitude. Service writer Art Hernandez is a pleasure to work with! More