Jaguar Land Rover of Mission Viejo

Love my 2018 Range Rover!! Love my 2018 Range Rover! My husband surprised me by getting me a new Range Rover for my birthday, having worked with Ronnie already on a previous pur Love my 2018 Range Rover! My husband surprised me by getting me a new Range Rover for my birthday, having worked with Ronnie already on a previous purchase made this experience more enjoyable. Ronnie, thank you for going above and beyond to make it such a great experience. The entire team worked with us to make it a smooth transaction. Just want to mention that this is my 3rd Range Rover purchase from Jaguar Land Rover Mission Viejo and I am and have been extremely happy with their sales, financial and service department. Highly recommend!! More

NICKEL AND DIME DEALERSHIP This is not a luxury service dealership its nickel and dime. They sold me a 2016 M6 that they said was in showroom shape and that they spent lots of m This is not a luxury service dealership its nickel and dime. They sold me a 2016 M6 that they said was in showroom shape and that they spent lots of money on the recon.Well that was a lie and the car needed many repairs days after purchase including power windows not working, missing parts, new coils and spark plugs. Spent 6 days in BMW shop right after purchase and the GM Scott took a week to call me after many emails to his web site and calls and messages left. This dealership did nothing to make this right they just ignored my calls..AWFUL! More

RR Sport Dynamic Great sales person (Ronnie), easy to work with and honest. Make sure you shop around for the best price and they will match it. Also the finance manag Great sales person (Ronnie), easy to work with and honest. Make sure you shop around for the best price and they will match it. Also the finance manager did a great job and fast processing the loan. More

Great salesman and professional service Overall, I felt the sales and service was great. Grant Ryder, specifically, was and has been friendly, helpful and professional. I feel I can call a Overall, I felt the sales and service was great. Grant Ryder, specifically, was and has been friendly, helpful and professional. I feel I can call at any time and know I will continue to receive good service. More

My new Velar My salesmen Alek was a true professional and worked for me during the negotiations phase of the deal. If your looking for a great dealership. Go to Mi My salesmen Alek was a true professional and worked for me during the negotiations phase of the deal. If your looking for a great dealership. Go to Mission Viejo More

Car buying made easy the team at Mission Viejo couldn't have been more helpful leading up to my purchase. Jonathan helped me through the process leading up to the my purc the team at Mission Viejo couldn't have been more helpful leading up to my purchase. Jonathan helped me through the process leading up to the my purchase and much of are discussions were through email. All my questions were answered in a timely manner. I was in and out of the dealership within two hours. 1 week later and I'm loving my 2018 Evoque. More

Art is the best Everything about Art is amazing, from his courtesy calls to his manners to the care he puts in every car he services. This is the third time I bring i Everything about Art is amazing, from his courtesy calls to his manners to the care he puts in every car he services. This is the third time I bring in my RR to get serviced and knowing that he’s the one handling it makes me sure the car will be up and running in few days, taken care of and ready to go again like new. Thanks Art!! More

Service Saved the Day (and the Defender) My Defender had a mysterious mechanical issue and I had to have it towed. I had run out of luck and patience with other service facilities so in a pa My Defender had a mysterious mechanical issue and I had to have it towed. I had run out of luck and patience with other service facilities so in a panic I told the tow truck driver to take it to the dealership in Mission Viejo. They arranged a ride for me and a slick rental, then diagnosed and treated my car expertly. I felt truly cared about and valued as a customer, and Matt took the time to explain the mechanical issues, answer my questions, and even make sure that my son was loaded up with snacks. His attention to detail and knowledge of my fairly unusual car will bring me back for everything from routine maintenance to major catastrophes. More

Excellent Service from Sales, Finance & Management Team! 2017 RR Sport Dyn SC Sales: Grand Ryder First RR leased and it was an awesome experience. Grant took his time to educate me on the vehicle and how l 2017 RR Sport Dyn SC Sales: Grand Ryder First RR leased and it was an awesome experience. Grant took his time to educate me on the vehicle and how leases were done w/JLR. Coming from BMW's it was a bit different, but quickly understood why. Overall experience was excellent and all staff members were friendly and genuine. I purposely drove to JLR Mission Viejo because of they had the car I wanted, plus they were willing to work out a great deal. Will definitely recommend others to go and ask for Grant and his team to take good care of your next RR lease/purchase. Thanks again guys! JR More

I thought they were different... My first impression with the dealership was fairly straightforward. When I inquired about a 2017 "new" RangeRover, the reps on the front end of the sa My first impression with the dealership was fairly straightforward. When I inquired about a 2017 "new" RangeRover, the reps on the front end of the sale seemed pretty good. They followed up fairly quickly. I asked for a couple things, because in my search for a new car, some dealers take stock photos and old information and pretend it is related to a vehicle on their lot, so I asked for thngs like actual pictures of the vehicle and actual data. I was assured the pictures on their site were of the actual vehicle. I was told it was new, and I was told it had 10 miles on it. I thought "good", just what I was looking for. I live outside of the state of California, so there was some discussion about if the car could be sold to me. I was told thy could and we could move forward. No negotiation on price for this "new" vehicle. I acquiesced. They were going to handle the transport and include in my invoice. I was a cash buyer, so I told them I would wire funds. The paperwork arrived and the "new" vehicle was actually "used" with 284 miles on it. I asked for a manager to discuss. He was nice enough and went through the reasons and justifications. I signed and wired the funds. I was told the vehicle would be to my destination within 2 that was 5 days ago and I still don't have my car. More