Jaguar Sudbury Certified Pre-Owned & Service

Terrible - go somewhere else I do not recommend. Will run your credit when you ask them not to, wont return phone calls, extremely rude when confronted about issues, overall a ver I do not recommend. Will run your credit when you ask them not to, wont return phone calls, extremely rude when confronted about issues, overall a very bad experience, go somewhere else More

Outstanding When I sent an email inquiring about my car, Julie Lepore responded immediately and continued her friendly and efficient service to me throughout the When I sent an email inquiring about my car, Julie Lepore responded immediately and continued her friendly and efficient service to me throughout the process of buying my car. It was a great experience dealing with two true professionals- Julie Lepore and Renato Sehovic. More

Outstanding Service & Follow Up I rarely take the time to offer online reviews. That said, I was beyond impressed with my sales rep, Holden. Knowledgeable, courteous, attentive wit I rarely take the time to offer online reviews. That said, I was beyond impressed with my sales rep, Holden. Knowledgeable, courteous, attentive without being overbearing. I have been buying cars for 30 years, and this was by far the finest experience I have had. Would recommend without reservation. More

Very Pleased..... Yan was my salesman and let me tell you, he is wonderful! He knew the F-Pace very well and was able to answer all of my questions in regards to the ca Yan was my salesman and let me tell you, he is wonderful! He knew the F-Pace very well and was able to answer all of my questions in regards to the car. He was also very patience with me, we went through different options back and forth in order to figure out what is suitable for me. I can't say enough Thanks to him. Without his help and thorough explanations, I would still be confused with all the equipments that the F-Pace come with. If you want to buy a car at Sudbury, definitely ask for Yan!!! More

Great car Great Salesman My leasing of a Jaguar from Rusty Johnsen was the BEST car purchasing experience I've had...... I got all the facts I needed for the purchase, I rec My leasing of a Jaguar from Rusty Johnsen was the BEST car purchasing experience I've had...... I got all the facts I needed for the purchase, I received awesome instruction on how to operate all the car features ..... and months into my lease when I forgot how to use some of those features Rusty answered my calls and RE explained them .... When my lease is up I will be going BACK to Sudbury Jaguar and to RUSTY JOHNSEN for a new vehicle ... Dennis Blair More

fantastic experience,top to bottom From initially walking into the dealer and being welcomed by Yan, to working directly with David, the General Sales Manager to ensuring all my needs w From initially walking into the dealer and being welcomed by Yan, to working directly with David, the General Sales Manager to ensuring all my needs were met, the entire experience was stellar top to bottom. Working with Sam the Finance Manager was also a breeze, low pressure, informative and down to earth. Would recommend the dealer to anyone in the LR/RR/Jaguar market. I will drive past three other of these dealers to go to Sudbury every time. -Dave More

Painlless purchase of my new Jag XFS I had not planned on purchasing a new Jag and was contacted via e-mail regarding a buy back program. The process of test driving, purchasing and deli I had not planned on purchasing a new Jag and was contacted via e-mail regarding a buy back program. The process of test driving, purchasing and delivering the vehicle was professional and efficient More

My 18th car purchase, and the best by far!! I grew up in Sudbury, and never thought I would end up back other than to visit the folks never the less pick up a new Jaguar. I was looking for a low I grew up in Sudbury, and never thought I would end up back other than to visit the folks never the less pick up a new Jaguar. I was looking for a low mileage CPO all wheel drive, fun, sporty, car that I could tote my wife and two kids (3.5yrs and 6 months) around in safely and put a ton of miles on since I'm in sales and travel all over New England and the Tri-State NY/NJ area.. I was looking to replace a VW TDI that was being bought back as a result of the diesel scandal and was really leaning towards a CPO Audi A6, or CPO Acura RLX Sport Hybrid. While stumbling online, I noticed this great looking 2015 Jaguar XF AWD Sport, black on black with only 10k on it, CPO'd and a great price. Figured something different? Drove out one morning, (4 days later) without an appointment and was greeted by a young man named Holden Moore. I inquired about a 2015 low mileage XF I had noticed online and asked it was available. Holden immediately responded, "the black AWD sport? Yes it is..wait here and I'll pull it up". he explained the car to us, it's features, told us all about Jaguar, we talked about the VW and then took the car for a spin. I drove it, my wife drove it and we both really liked it. Holden knew everything about it, technical details, specs, and he even was knowledgeable about the Audi and the current VW I have been driving and explained the differences in each vehicle. I was very impressed. Unfortunately , or maybe fortunately I made a low ball offer and we couldn't get a deal done. There is a happy ending here though. Despite many laughs my wife and I ended up leaving. As we were walking out I said to my wife "don't worry, he'll follow us out", He didn't and the whole ride home I heard from my wife how we should have bought the car and how I should have come up a few grand. I thought about calling but didn't. We hadn't even left our contact info...all he had was a photo copy of my license. About a week later, around dinner time we're sitting having dinner and the home phone rings. Caller ID announces Herb Chambers Land Rover is calling. It's Holden, he has tracked us down and informs me they have reduced the price on the Jaguar and his manager is willing to extend the warranty. I said ok, and reverted back to my original offer (We both laughed, Holden and I) and my wife across from me was about to kill me as she was sick of hearing about car stuff 24/7. I hadn't owned a Jag, and made fun of everyone that owned one and/or a Land Rover although through many hours of research couldn't find anything negative about these Jaguars...could they really be bulletproof? I told Holden I would think about it but there was some other cars I wanted to look at. 4-5 days later Holden calls me to check in. He was the only dealer that was actually following up with me. I had offers at other places, but it seemed nobody else cared if I bought a car from them or not. When I tried to make the offer a little sweater it would just fall apart. Then there is Holden, a genuine young man who hustles, follows-up, is extremely polite, respectful, with phenomenal business acumen. He is probably 1/2 my age and as I observe him I take notes on how to be a better person. Holden was like my automotive consultant and as I might have mentioned I was all over the place with what I wanted and where I wanted to be. Somehow, Holden put me in a Brand New XF AWD Prestige for just a little more than I would have spent on a CPO unit. Despite from him having to listen to me, or for any of you that are still reading this it was the quickest, smoothest transaction. The car is stunning, and I admire it everyday as it's just sitting in my garage until I turn in my TDI. Holden and I still check in every couple of days, he asks me about my VW and if I've taken the Jag out and I ask him how many units he has sold for the month. I never thought I would be in a Jag, always thought I was more of a German fan but Holden definitely sold me over. He has earned a customer, a follower, I just hope I keep earning so I can keep buying these automobiles from him. As for the deal I received, it was phenomenal and the sales support/process was incredible. I should also give a shout out to Sam who is their business manager. He was great too, beat my own finance rate which was a fantastic rate and offered me a bunch of extra's at great prices with no pressure. I think I was in/out of his office in 10 minutes. More