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Jaguar Sudbury Certified Pre-Owned & Service
Sudbury, MA
268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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268 Reviews of Jaguar Sudbury Certified Pre-Owned & Service
November 23, 2021
I have been to many dealerships and have had my share of poor experiences. The experience I had at this dealership has been one of the best. Everyone was very polite and down to earth compared to some other poor experiences. The experience I had at this dealership has been one of the best. Everyone was very polite and down to earth compared to some other Jaguar dealers. They worked with me and were patient, not pushy at all. I am pleased and would recommend anyone looking for a Jaguar or Range Rover to make that drive to Sudbury. You won’t be disappointed. More
by Veronica M
Employees Worked With
Neil Fishbone, Melissa Prochnow, Zashary Santiago
October 15, 2021
I had a great experience with this dealership my vehicle was fixed quickly and at a reasonable cost. Aya was pleasure to deal with. I would highly recommend this Jaguar dealership was fixed quickly and at a reasonable cost. Aya was pleasure to deal with. I would highly recommend this Jaguar dealership More
by Kipmiester
Employees Worked With
Aya
October 10, 2021
I went to about 15 different places and this was by far the best. They were upfront about what they could do and the did exactly that!! They worked tirelessly to get me an amazing apr. they checked off all the best. They were upfront about what they could do and the did exactly that!! They worked tirelessly to get me an amazing apr. they checked off all my needs with ease!! Ill will be a lifetime customer of this location!! Thank you More
by Iluvmy2boyzxoxo
Employees Worked With
Matt Phillips, Lawrence Blaushield, Keith Burns
September 30, 2021
I have been dealing with Jaguar Sudbury for many many years, service are the best always treat me like I am the only customer, David Malkonian i have been working with him for the past many many years (1 years, service are the best always treat me like I am the only customer, David Malkonian i have been working with him for the past many many years (12 years)’ new XJL, lease XJL and lease purchase etc, thank you so much for all the help through out the years, trusted him with my eyes closed, you all the best of the best More
by Tkhoury1
Employees Worked With
David Melkonian, Frank Fox, Keith Burns, Tom Shusda, Bobby Wendler
September 17, 2021
Vehicle was in for the Annual service maintenance. Although it was I for several days (a bit longer than expected) Ryan the service advisor was great and kept me updated. Overall, I’m very happy w Although it was I for several days (a bit longer than expected) Ryan the service advisor was great and kept me updated. Overall, I’m very happy with the work done and service from Ryan. More
by TeamG
Employees Worked With
Ryan
September 11, 2021
The front end of the sale was good. Cash deal on a 2011 Lexus RX 350. I was assured by the sales staff that *any* cars with issues would go straight to auction and would never be in their lot for purchase: Lexus RX 350. I was assured by the sales staff that *any* cars with issues would go straight to auction and would never be in their lot for purchase: 2 weeks after i took delivery of the car, the dealership showed it’s true colours. The GM, Mike Knox, accepted ZERO responsibility for an issue with the steering column which will cost me several thousand dollars to repair. He instead passed the buck to Lexus of Sharon. It was clear to me from my last conversation w/ Mr. Knox that he has absolutely NO interest in standing behind a vehicle which his dealership sold to me just a few weeks ago. This is the sort of behavior i would expect from some shed mom and pop spot in a busted hill town. Mike Knox’s failure to address this issue is NOT doing the Herb Chambers brand ANY favours. The Service Manager at Lexus of Sharon has offered a remarkable polarity to Mike Knox’s absolute failure to accept responsibility and and address it. I will have my car serviced at the Sharon Lexus location until the wheels fall off. More
by ppgf
Employees Worked With
Mike Knox
