Land Rover Jaguar Van Nuys
Van Nuys, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Galpin Jaguar Land Rover Van Nuys certifies cars it doesn't stand behind. Galpin sold me a Certified Pre-Owned 2020 Range Rover Velar in April 2024 after its 165-point inspection. 37 days later it s doesn't stand behind. Galpin sold me a Certified Pre-Owned 2020 Range Rover Velar in April 2024 after its 165-point inspection. 37 days later it stalled in drive at a stop, gear indicator blinking, car refusing to move. We brought it straight back to Galpin under factory warranty. No root cause was found. In May 2025, a tire exploded on the highway and displaced the axle. We were fortunate it didn't end in a serious accident. In 2026 Galpin diagnosed the car again and recommended a new battery. Again, no root cause. A few months later, at 22,000 miles, the car died in my driveway. Galpin found the telematics module internally shorted and billed me over $3,000. When JLR told me goodwill requests must go through the retailer, I asked Galpin to submit one. The service manager returned a 0% offer with a one-line reply. I asked four simple questions: which guideline applied, whether it was ever sent to JLR for review, whether Galpin considered any contribution, and what warranty covers the new part. His entire response: "Please contact JLR for any further assistance." JLR then told me in writing that goodwill decisions rest with the retailer. Galpin sent me to JLR. JLR sent me back to Galpin. The general manager was copied on all of it and never replied. The one exception was service advisor Edmond Yadegar, who was professional, communicative, and actually tried to help and offered a small concession on repair costs. He deserves better management. If you buy a certified car here, understand what the certification is worth once there's a problem: a referral to someone else. If you are in the business of buying Lemons, use Galpin. More
Arnold Chaparro made this the easiest car purchase I've had. White glove service from start to finish. He worked with me on both price and financing terms, and was honest, transparent, and communicative th had. White glove service from start to finish. He worked with me on both price and financing terms, and was honest, transparent, and communicative throughout — no games, no pressure, and a straight answer to every question I asked. What stood out most came after the sale. Arnold stayed in touch and helped me track down some additional parts I needed, well after the deal was done and there was nothing in it for him. That tells you what kind of person you're dealing with. If you're buying a new car, ask for Arnold. Highest recommendation. More
Steve is simply amazing! Professional, friendly and very knowledgeable. I recommend him strongly. You will be a lifelong friend and customer. And it is the friendship that ma Professional, friendly and very knowledgeable. I recommend him strongly. You will be a lifelong friend and customer. And it is the friendship that matters above all to him. Dr. Faris Farassati More
I have purchased three vehicles with Steve’s assistance over the last 15 years and every time he has gone over and beyond. He’s become a friend and someone that I can trust to get the best deal and vehicle over the last 15 years and every time he has gone over and beyond. He’s become a friend and someone that I can trust to get the best deal and vehicle for me. More
Steve Rodgers is a great trust worthy Salesman we have trusted him with our car sales for over 20 years! trusted him with our car sales for over 20 years! More
Steve Roger’s service was beyond excellent! ! his attentiveness to detail is five stars . Thank you Steve you are the best !!! ! his attentiveness to detail is five stars . Thank you Steve you are the best !!! More
Amazing service, Steve Rodgers made leasing my new car completely stress-free. I can’t see myself going anywhere else. completely stress-free. I can’t see myself going anywhere else. More
I have been coming here since 2006 with Steve Rodgers. He sold me my first Lincoln Mark Lt. Now he has sold a 2026 VW to my daughter He sold me my first Lincoln Mark Lt. Now he has sold a 2026 VW to my daughter More
Jonny was the absolute best! He made the process extremely easy and was so patient during my car buying experience I’ll be going back when my lease is over and making sure I ref He made the process extremely easy and was so patient during my car buying experience I’ll be going back when my lease is over and making sure I refer all my family and friends! More
Such a pleasure to work with Jonny Kramer ! He was incredibly patient, understanding, and helpful throughout the entire vehicle buying process. I would definitely refer him to anyone looking to He was incredibly patient, understanding, and helpful throughout the entire vehicle buying process. I would definitely refer him to anyone looking to purchase a vehicle! More



