Land Rover Jaguar Van Nuys

Great experience at this dealership, got my dream car. Johnny was great. Thank you so much. Johnny was great. Thank you so much. More

Jonny delivered true white-glove service. I bought a 2026 Range Rover Sport from him in January, and the whole process was seamless—from test driving a few options to wrapping up financing in I bought a 2026 Range Rover Sport from him in January, and the whole process was seamless—from test driving a few options to wrapping up financing in under two hours. He even personally delivered the car to my home the same day so I wouldn’t miss an event. Hands down the easiest car-buying experience I’ve ever had. Thanks, Jonny—I love my new car! More

Jonny Kramer sold me an amazing car he helped get just what I wanted and needed! He's incredible 😲 . what I wanted and needed! He's incredible 😲 . More

Jonny Kramer is the best. We have purchased or leased 5 vehicles over the past 20 years from Jonny and Galpin. His understanding of the huge Galpin inventory has allowed hi We have purchased or leased 5 vehicles over the past 20 years from Jonny and Galpin. His understanding of the huge Galpin inventory has allowed him to present and deliver the best, most affordable vehicles to us and our family. He listens to our needs and delivers on what he promises. I will never go to another dealership. Jonny and Galpin deliver exceptional products and joyful experiences. Thank you Jonny! More

Johnny Kramer makes buying a car such a pleasure. His good nature, patience, and knowledge of cars and inventory make the process seamless and enjoyable. We’ve been to a lot of car dealerships over t His good nature, patience, and knowledge of cars and inventory make the process seamless and enjoyable. We’ve been to a lot of car dealerships over the years, but always come back to Johnny. He’s the best. More

CONSIDER YOURSELF FOREWARNED! A year ago we purchased a 2025 Land Rover Discovery from Galpin Land Rover Van Nuys. Johnny & Raphael were our sales team and the transaction went fi A year ago we purchased a 2025 Land Rover Discovery from Galpin Land Rover Van Nuys. Johnny & Raphael were our sales team and the transaction went fine-typical. The real problems with this place started shortly after when we called the dealership’s office that handles DMV issues with an inquiry regarding our title. After several messages (they never answered their phone) and months later, we were yet to receive a call back. We then reached out to our trusted sales guy, Raphael, who emphatically promised us over and over again at the closing of our vehicle purchase that he would look out for any of our needs should a problem arise. Helping with service appointments, securing a loaner, anything at all- “Just text me and I’ll take care of you!”. We reached out to him and after weeks of reminders, he finally got back to us with an answer. Not a good start. More recently we have had a few issues with the vehicle that need repairing (electrical and rattling issues). Again, we reached out to Raphael and after numerous attempts over a couple of weeks via text he finally responded that he’s on it and he’ll keep us posted. Never heard anything. We reached out again-nothing. My husband tried again the following week and Raphael texted that he spoke with - in the service department and they would reach out to us. Didn’t happen. My husband decided to just call service himself, since Raphael clearly had zero interest in providing any meaningful service for his clients. I must add to this that Raphael had no problem reaching out to ASK for a favor for himself a couple of months after our purchase. He was very capable of texting to request something from my husband (gaming industry) , so he clearly knows how to communicate when it serves him, just not his clients. Now to the horror show of a service department. We made an appointment for early February, several weeks prior with a clear understanding that a loaner car was necessary. The service guy who scheduled the appointment couldn’t guarantee a loaner at that exact moment, but assured my husband that as the appointment got closer, he’d let my husband know what the availability was. Shocker-never heard from him. Last week, 5 days before our scheduled appointment my husband calls and asks for the service manager. He leaves several messages over the next couple of days for Henry (service manager) explaining the situation in regard to needing a loaner car. Guess what happened- never heard from him. The pattern of ghosting is not isolated with the DMV department, or the sales team or just the service department. It’s the entire dealership! Needless to say, we did not entrust them with servicing our vehicle. For context, we’ve been buying & leasing vehicles for over 30 years, so we’re fairly seasoned with dealerships and not much surprises us at this point with really anything. But this has been the most appalling display of disregard and disrespect we’ve ever encountered. I’d equate it to a spit in the face quite frankly. How in the world these people have jobs is beyond me. The level of atrocious customer service at this dealership is staggering and as anyone with a brain knows, it starts at the head and trickles down. The GM, Jeremy Guller obviously endorses this lack of respect for their clients or it would clearly be an isolated incident. This is systemic! They all stink! If you’re a masochist who enjoys spending $80k+ and being treated like a used piece of chewing gum on the bottom of this dealer’s shoe, this is the place for you. If like us, you want to be treated as a valued client with a modicum of respect, STAY AWAY FROM THIS PLACE! There are many other Land Rover dealers in Los Angeles to give your hard earned money to. Ones that actually have some decency and integrity. Go to them. You deserve better than this clown show of a business. We’re currently shopping for an additional Land Rover and we now know who NOT to buy from! More

Just bought a CPO Mazda for my daughter. The experience could not have been more professional or friendly. Justin Permijo provided excellent guidance to us and Fernando Ramirez provided what The experience could not have been more professional or friendly. Justin Permijo provided excellent guidance to us and Fernando Ramirez provided what can only be called "White Glove" service for concerned parents and nervous daughter! He was patient to a fault and always very friendly and knowledgeable. More

Steve Rodgers was amazing help during the process of leasing a car for the first time. 1 year later and he’s still just as helpful whenever I have car-related questions! Me and my 2025 Honda thank him! leasing a car for the first time. 1 year later and he’s still just as helpful whenever I have car-related questions! Me and my 2025 Honda thank him! More

Steve is Amazing , he makes sure our family has a stress free car shopping experience everytime. We have bought multiple cars from Galpin through Steve and he has always taken care of us even after the sale free car shopping experience everytime. We have bought multiple cars from Galpin through Steve and he has always taken care of us even after the sales . Two thumbs up ! More

Wow where can I start! Steve Rodgers my car whisper! I told him what I wanted and he went way above and beyond my expectations!!! He had such patients with me and made me f Steve Rodgers my car whisper! I told him what I wanted and he went way above and beyond my expectations!!! He had such patients with me and made me feel comfortable every step of the way. Being a female not knowing a lot about purchasing a car or SUV, I completely trusted him to guide me and I found the perfect vehicle.. I'm beyond happy and totally satisfied, More