Jake Sweeney Cadillac

No Pressure Approach A co-worker knew that I was looking for a Cadillac SRX and recommend his dealer, Frank Lambert at Bill DeLord. We were hesitant to drive from Dayton A co-worker knew that I was looking for a Cadillac SRX and recommend his dealer, Frank Lambert at Bill DeLord. We were hesitant to drive from Dayton to Lebanon, OH to work with a dealer when we had a Cadillac dealer within 10 miles of our home. We made the call and Frank worked with us to find the right car that matched our budget. There was no pressure to buy something that didn't check all the boxes. It was worth the drive to get that type of service for what can be a very stressful purchase. Relationships do make a difference and Frank Lambert starts building your trust the first time you meet. I will easily refer friends and family to Frank. More

purchases Over the past several years we have purchased a few cars from this dealership. We have been pleased with the salesperson and then with service center Over the past several years we have purchased a few cars from this dealership. We have been pleased with the salesperson and then with service center when service was necessary. More

Our First Caddy! This was our first time purchasing a Cadillac, we had no idea of the perks it would come with! Our experience was great, Tim Long our salesmen was ver This was our first time purchasing a Cadillac, we had no idea of the perks it would come with! Our experience was great, Tim Long our salesmen was very knowledgeable. I will recommend Bill DeLord Cadillac to anyone I hear looking for a car. Thanks, Jeff + Deb More

great the salesman [steve] was great.very personable .this is the second cadillac i have purchased from them and i would not go to any other dealer. the salesman [steve] was great.very personable .this is the second cadillac i have purchased from them and i would not go to any other dealer. More

An effortless buying experience from Bill DeLord! I've purchased three Cadillacs in the past five years from three different dealerships. My purchase from Bill DeLord was by far the best experience I I've purchased three Cadillacs in the past five years from three different dealerships. My purchase from Bill DeLord was by far the best experience I've had. Ron Morris was my "sales person" but he treated me more like a friend. Ron spent weeks searching for an Escalade with very specific exterior and interior color combination... Ron kept me updated as we worked through the search and he remained confident that he'd find the exact Escalade I wanted... Ron was right as he found exactly what I was looking for and I am now a proud owner of a new Escalade. Also had a chance to meet their GM Jerry and he was terrific as well.... and just when I was about to drive off in my new Escalade, Bill DeLord comes out to shake my hand, thank me for my business and offer his congratulations. If you are in the market for a new Buick, GMC or Cadillac, your first stop should be at Bill DeLord and ask for Ron Morris. Jack P. More

Enjoying my SRX We are enjoying the ride in my new blue SRX and it looks great sitting in my driveway. I want to thank Ron Morris at Bill DeLord for patiently workin We are enjoying the ride in my new blue SRX and it looks great sitting in my driveway. I want to thank Ron Morris at Bill DeLord for patiently working with me over 4+ plus months as I contemplated what to do since my Camargo CTS lease matured. I liked the blue SRX and wanted to go back to the dealership and test drive one before I narrowed down my other make choices. Ron stayed in touch with me almost on a weekly basis; following up to see if he could help. When I decided I wanted the SRX, we looked at a couple different finance options, lease and buy. I was pleased with the buy-option and decided to sign on the dotted line. I must say that big transactions like this normally make me nervous but Ron helped me feel comfortable and no pressure through the deal. All the other folks at Bill DeLord also were personable and accommodating. Thanks again for a great experience, John Lee Massaro More

Fun Friday at Bill DeLords Auto Sales !!! i stopped in to look at the cars at Bill DeLord auto center.Doug Wade came out started right away to show me the one that would be best for me.he le i stopped in to look at the cars at Bill DeLord auto center.Doug Wade came out started right away to show me the one that would be best for me.he let me test drive a Cadillac SRX. .it was the best driving experience.i wanted that vehicle.Doug Wade and Steve Butsch worked vary hard to get me into the driver seat I would recommend Bill DeLord always first. More

Best Car Buying Experience EVER! Doug Wade provided the best car buying experience I've ever had! He was low pressure, listened to my interest and selected the best car based on what Doug Wade provided the best car buying experience I've ever had! He was low pressure, listened to my interest and selected the best car based on what I told him I wanted. I had interest in a Verino that was used as a service vehicle. Doug arrange for me to drive the car for an afternoon to show my spouse, check how it would fit in my garage, and just take time to make sure it was what I wanted. When I returned, there was a reservation sign on Doug's desk for me. I have to admit, it was a nice touch and made me feel special. After all, I had been working on my house and was dressed in old painted shorts and tee shirt. Not exactly the attire that one might normally wear to a Cadillac dealership. This also impressed me, it demonstrated they do not label people or form opinions based on your appearance. After the purchase, Doug encouraged me to keep a list of issues. After two weeks there were a few little things I discovered, they fixed everything, no questions asked! All of the staff are very friendly and do their best to accommodate the customer. One of the items on my list was an engine noise that turned out to be a faulty tensioner idler. They had to order the part and gave me a loaner car during the time my car was being repaired. I would recommend Bill DeLord to anyone who is interested in buying a car. They know how to treat customers right and take care of you after the sale! More