Jake Sweeney Chrysler Jeep Dodge

ZERO stars! Nothing but empty promises here. Once they have your money, they will not follow up, return calls, do what they promised to do, or make anything righ Nothing but empty promises here. Once they have your money, they will not follow up, return calls, do what they promised to do, or make anything right. They could care less. Watch what you're signing - they automatically add an extended warranty even to new cars which already come with one. Double check what discounts are offered online versus what they'll give you face-to-face. You're baited into the dealership then told you don't qualify for the discounts offered on their website. Another tip - they tout their lifetime powertrain warranty BUT what they don't tell you until you sign the papers is that EVERY SINGLE THING done to your car HAS to be done at their dealership - EVERY oil change, EVERY wiper blade replacement - EVERYTHING. These are some shady shameful folks. Go elsewhere! More

Disappointed to say the least. I expected to receive Jeep brand all-weather mats with my new vehicle purchase. When they did not show up at delivery, I was assured by my salesper I expected to receive Jeep brand all-weather mats with my new vehicle purchase. When they did not show up at delivery, I was assured by my salesperson, Nick Fugate, that they would be ordered and sent directly. After 8-months of texts and waiting, I decided to contact the Dealership Manager with his name on the sign, Zack Sweeney, to get a resolve. Again, my communication attempt was simply ignored. To me, this conveys a fundamental lack of professionalism and a dealership disregard for quality customer service and obligation after the sale. So far, my Jeep has been great, but my post-purchase opinion of Jake Sweeney Chrysler Jeep is not positive. More

They are big crooks they tried to get over telling me all these things was wrong with my car .. then when my insurance agent went to look at it so they can fix it .. they claimed it wasn't nothing wrong all these things was wrong with my car .. then when my insurance agent went to look at it so they can fix it .. they claimed it wasn't nothing wrong with it.. they tried to cheat me out of my money More

I called to make an appointment for a Fuel Pump recall on a Ram 3500, and here is what I was told. "We don't take appointments, we are first come, first served. Bring your truck in and we will likely get it a Ram 3500, and here is what I was told. "We don't take appointments, we are first come, first served. Bring your truck in and we will likely get it done in 3-5 days if we can get the parts". Does this not sound like my truck could be tied up there for WEEKS or MONTHS? More

The salesmen was very helpful and polite. .. Cedric Burns-Davis made sure everything was my salesman and he helped me alot in choosing my vehicle..... I would recommend him to anywho who is lo .. Cedric Burns-Davis made sure everything was my salesman and he helped me alot in choosing my vehicle..... I would recommend him to anywho who is looking for a vehicle More

We just purchased a 2022 Gladiator from Cedric Davis- he was professional/ was knowledgeable about all the vehicles that we looked into purchasing and was patient with us Thanks Cedric’ was professional/ was knowledgeable about all the vehicles that we looked into purchasing and was patient with us Thanks Cedric’ More

Amazing to work with! Made purchasing a car easy & effortless! Highly recommend! I wish we had gone there sooner! Made purchasing a car easy & effortless! Highly recommend! I wish we had gone there sooner! More

The staff was very friendly and very helpful. Cedric Davis did an amazing job , especially for me being a first time buyer . Cedric Davis did an amazing job , especially for me being a first time buyer . More