Jake Sweeney Kia

They are always so helpful and informative at Jake Sweeney Kia. 10/10 would recommend! Sweeney Kia. 10/10 would recommend! More

Very helpful and I felt like I am going to be taken care of in a positive manner. of in a positive manner. More

We had a great experience Saturday. We love our new SX Telluride. All the salespeople were extremely friendly. We love our new SX Telluride. All the salespeople were extremely friendly. More

Always a smooth experience with Jake Sweeney Kia. James was very helpful with check in James was very helpful with check in More

Kia has great vehicles, this dealership has a huge assortment of vehicles to choose from. The service is easy to schedule and met expectations. assortment of vehicles to choose from. The service is easy to schedule and met expectations. More

Went in for engine light being on. They were supposed to run the diagnostics and charge me. They said I needed an exhaust manifold ($3900+), sent me on my way with engine light still o They were supposed to run the diagnostics and charge me. They said I needed an exhaust manifold ($3900+), sent me on my way with engine light still on, and didn’t charge me. That was March 31, 2025. Three weeks later, my car is at my original dealership GETTING A NEW TRANSMISSION! They said there were no other codes (exhaust manifold, cats) or… “someone reset it.” More

Very rude and disrespectful man that I delt with name Donavon.Also I had my car towed there to have issues fixed considering that was on their recall list.They came up with some many excuses why they cou Donavon.Also I had my car towed there to have issues fixed considering that was on their recall list.They came up with some many excuses why they could not, would not fix the recalls from kia that was on my 2012 kia optima.Reason was not credible at all,just a lot of spinning and red tape. More

Had my car towed in prior to appt because it chewed up the belt & even appt day they didnt look at it.Next day with pressure I got anwers but not until late in the day. The belt tensioner went bad again(f the belt & even appt day they didnt look at it.Next day with pressure I got anwers but not until late in the day. The belt tensioner went bad again(fixed by Jake Sweeney Oh) after only 3 months. They wanted to know how I was going to get it to the other Jake for warranty. In the end after talking to both companies Jake Sweeney Ohio had ut towed to them at their expense not mine. Where it was fixed the next business day..The part was bad when it was put on but no one could tell. I now know that I will not deal with KIA anymore. Jake Sweeney Oh is a far drive but they at least look at my car within a day of it getting towed in. Then try to fix it that day or the mext depending om the issue. KIA had it 3 days and said maybe they would look at it the day before my appt but didnt..Im not happy that they wanted me to pay the tow to Ohio. Not going back. Ill drive the fourty minutes to Oh. More

They were so professional and worked with me until meets my needs. I recommend to everyone looking for a new car my needs. I recommend to everyone looking for a new car More

Staff was courteous and attentive. I was finished long before the estimated time I was given. Waiting area was clean, snack & drink area was clean. Chairs are some of the most uncomfor I was finished long before the estimated time I was given. Waiting area was clean, snack & drink area was clean. Chairs are some of the most uncomfortable ever. TV was on a neutral channel which was appreciated. My technician was polite and very helpful. He was kind even when I asked at the last minute for a window wiper. Really no complaints. The most disappointing thing was I didn’t get the complimentary car wash as I left. I always thought that was a nice touch and as I always told my friends who asked about my car, it was a nice feather in your cap. More