
Jake Sweeney Kia
Florence, KY
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528 Reviews of Jake Sweeney Kia
This is the second car we bought from this dealership and we asked specifically for Don, the salesman from our first car as we were impressed with his knowledge of the new car and also the way he worked with we asked specifically for Don, the salesman from our first car as we were impressed with his knowledge of the new car and also the way he worked with us to complete the purchase. I would highly recommend this dealership and specifically Don. More
Went in for engine light being on. They were supposed to run the diagnostics and charge me. They said I needed an exhaust manifold ($3900+), sent me on my way with engine light still o They were supposed to run the diagnostics and charge me. They said I needed an exhaust manifold ($3900+), sent me on my way with engine light still on, and didn’t charge me. That was March 31, 2025. Three weeks later, my car is at my original dealership GETTING A NEW TRANSMISSION! They said there were no other codes (exhaust manifold, cats) or… “someone reset it.” More
Very rude and disrespectful man that I delt with name Donavon.Also I had my car towed there to have issues fixed considering that was on their recall list.They came up with some many excuses why they cou Donavon.Also I had my car towed there to have issues fixed considering that was on their recall list.They came up with some many excuses why they could not, would not fix the recalls from kia that was on my 2012 kia optima.Reason was not credible at all,just a lot of spinning and red tape. More
Had my car towed in prior to appt because it chewed up the belt & even appt day they didnt look at it.Next day with pressure I got anwers but not until late in the day. The belt tensioner went bad again(f the belt & even appt day they didnt look at it.Next day with pressure I got anwers but not until late in the day. The belt tensioner went bad again(fixed by Jake Sweeney Oh) after only 3 months. They wanted to know how I was going to get it to the other Jake for warranty. In the end after talking to both companies Jake Sweeney Ohio had ut towed to them at their expense not mine. Where it was fixed the next business day..The part was bad when it was put on but no one could tell. I now know that I will not deal with KIA anymore. Jake Sweeney Oh is a far drive but they at least look at my car within a day of it getting towed in. Then try to fix it that day or the mext depending om the issue. KIA had it 3 days and said maybe they would look at it the day before my appt but didnt..Im not happy that they wanted me to pay the tow to Ohio. Not going back. Ill drive the fourty minutes to Oh. More