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Jake Sweeney Kia

Florence, KY

4.1
528 Reviews

5969 Centennial Cir

Florence, KY

41042

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528 Reviews of Jake Sweeney Kia

May 28, 2025

Great experience, very nice, clean and done in a short time. I will definitely go back for any service I need done. Thank you More

by Rainskrisy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see them
May 28, 2025 -

Jake Sweeney Kia responded

Thank you for sharing your experience with us at Jake Sweeney Kia! We're delighted to hear that everything was smooth and efficient. We look forward to assisting you with any future service needs!

May 25, 2025

This is the second car we bought from this dealership and we asked specifically for Don, the salesman from our first car as we were impressed with his knowledge of the new car and also the way he worked with More

by mgraff1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Houser
May 27, 2025 -

Jake Sweeney Kia responded

Thank you for choosing Jake Sweeney Kia again and sharing your positive experience! We're delighted to hear that Don provided exceptional service once more. Your recommendation means a lot to us, and we look forward to assisting with any future needs!

May 23, 2025

They are always so helpful and informative at Jake Sweeney Kia. 10/10 would recommend! More

by Samantha.roach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Darpel
May 23, 2025 -

Jake Sweeney Kia responded

Thank you for recommending Jake Sweeney Kia! Safe travels from the team, Samantha!

May 22, 2025

Very helpful and I felt like I am going to be taken care of in a positive manner. More

by KayM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lafata
May 22, 2025 -

Jake Sweeney Kia responded

Seeing your rating of Jake Sweeney Kia made our day. Thank you, Kay!

May 20, 2025

We had a great experience Saturday. We love our new SX Telluride. All the salespeople were extremely friendly. More

by Jasenroush24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon
May 20, 2025 -

Jake Sweeney Kia responded

We're delighted to hear you had a great experience with our team at Jake Sweeney Kia! Enjoy your new SX Telluride and thank you for the kind words.

May 16, 2025

Always a smooth experience with Jake Sweeney Kia. James was very helpful with check in More

by paulajthaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 19, 2025 -

Jake Sweeney Kia responded

Paula, thank you for the great review. We look forward to seeing you again at Jake Sweeney Kia! We'll be sure your kudos reach James.

May 13, 2025

Kia has great vehicles, this dealership has a huge assortment of vehicles to choose from. The service is easy to schedule and met expectations. More

by Done487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan
May 14, 2025 -

Jake Sweeney Kia responded

Thank you for sharing your experience with us! We're delighted to hear that our vehicle selection and service at Jake Sweeney Kia met your expectations. We look forward to serving you again in the future!

May 05, 2025

Went in for engine light being on. They were supposed to run the diagnostics and charge me. They said I needed an exhaust manifold ($3900+), sent me on my way with engine light still o More

by masonm1537
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annie
May 06, 2025 -

Jake Sweeney Kia responded

It's concerning to hear about these issues with the engine light and diagnostics. We strive for accuracy in our assessments, so it's disappointing that we may have missed something crucial. Please give us a call so we can sort this out together. Thank you, The Team at Jake Sweeney Kia - (859) 938-2020

May 01, 2025

Very rude and disrespectful man that I delt with name Donavon.Also I had my car towed there to have issues fixed considering that was on their recall list.They came up with some many excuses why they cou More

by brownorville823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Houser
May 06, 2025 -

Jake Sweeney Kia responded

It's concerning to hear about your experience with our team. We strive to address recall issues promptly and efficiently, and we apologize if we fell short in this instance. Please reach out directly so we can discuss the situation further and work towards a resolution. Thank you, The Team at Jake Sweeney Kia - (859) 938-2020

May 01, 2025

Had my car towed in prior to appt because it chewed up the belt & even appt day they didnt look at it.Next day with pressure I got anwers but not until late in the day. The belt tensioner went bad again(f More

by willyb861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several people in the service department were involved.
May 06, 2025 -

Jake Sweeney Kia responded

We're sorry to hear about the service delays and towing issues you experienced. We strive for prompt attention to all vehicles and can understand how frustrating this situation must have been for you. If there's anything further you'd like us to address or discuss, please feel free to reach out directly. Thank you, The Team at Jake Sweeney Kia - (859) 938-2020

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