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Jake Sweeney Kia

Florence, KY

4.0
520 Reviews

5969 Centennial Cir

Florence, KY

41042

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520 Reviews of Jake Sweeney Kia

May 29, 2018

Straightforward, honest and fast! We had been to several different dealerships before we cam to Jake Sweeney, none of them even came close to the level of professionalism and overall e More

by Banks42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Meyer, Rom Beagle, Ryan McMain
May 18, 2018

Ryan Is Awesome!!! Ryan is an awesome sales person. He is very knowledgeable about the Kia products. We haggled over thirty one cents and he hung in there with me. I gav More

by Spudette41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Usleaman, Ryan McMain, Shane (Anthony) Soard
May 18, 2018

Everything worked out great! Our situation wasn't the most ideal and they made us feel right at home. Ryan was our guy and was very straight forward but kind about how the situati More

by morganjade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McMain, Shane (Anthony) Soard
April 29, 2018

Best experience ever! Marcus and Rom were awesome! Marcus found the exact car I wanted. No pressure and really worked hard to stay in my budget. Financing was quick and eas More

by Mensign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Pruitt, Rom Beagle
May 07, 2018 -

Jake Sweeney Kia responded

Thank you for the awesome review of Jake Sweeney Kia of Florence! We strive to meet the needs and expectations of our customers, so thank you for letting us know we did so for you during your purchase of your new Kia! If you need further assistance, please give us a call!

April 28, 2018

Friendly excellent service Scott is friendly and knowledgeable and explained everything in a way I could understand. He informed me of specials and deals going on at the time I More

by Lola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Usleaman, Scott Kirn
May 07, 2018 -

Jake Sweeney Kia responded

Thank you for the awesome review of our service department Lola! We always appreciate when our customers take the time to share the experience you had with Jake Sweeney Kia of Florence. We're happy to hear that Scott did such a great job with you during your visit and hope you come see us again when the time is right!

April 23, 2018

Good buying experience Ryan McMain and Cody were very helpful throughout the buying process. They were responsive, offered an excellent price. Would recommend Ryan and Jake More

by CinciTarHeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Herald, Rom Beagle, Ryan McMain
May 04, 2018 -

Jake Sweeney Kia responded

Thank you for your review of Jake Sweeney Kia of Florence! We are always looking to give our customers the absolute best in customer service and provide a quality experience in sales and in service. We are glad to hear that Ryan and Cody were able to do just that, they're pretty awesome right? Thank you for your feedback and we are always glad to see ya leave in a KIA!

April 05, 2018

Service Angela told us that we needed a new radio because our speak button wasn’t working. We didn’t believe it because of the service we had gotten prior so More

by Danranda24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Feldkamp
May 01, 2018 -

Jake Sweeney Kia responded

Hello, We're troubled to hear about the confusion that occured during your visit at our service department. Please call our reputation manager at 513-782-2899 ext. 3445. He would like to speak with you about your experience at our service department. He is awaiting your call, thank you for your feedback.

March 31, 2018

Beware! Lies! Never again! I purchased a brand new kia sportage from these guy, I was promised floor mats with the purchase by Chris Lester the salesman. They was suppose to shi More

by Shane hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Lester
Apr 04, 2018 -

Jake Sweeney Kia responded

Hello Eric! After contacting our management team we have learned that your mats are in the mail and that they have sent you a picture of the shipping and tracking info. We regret to hear that your experience has not been as smooth as normal, but hope you come and see us again in the future to prove our track record of excellence. Thank you for your patience!

March 31, 2018

great dealership Nice peope very helpful great experience no hassle helpful financing no pressure comfortable setting every body was helpful nice dealership. Nice inve More

by Cooper 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Moore, Ryan McMain
Apr 04, 2018 -

Jake Sweeney Kia responded

Thank you for the awesome review of Jake Sweeney Kia of Florence! We appreciate you taking the time to review our dealership and staff, especially the fantastic Ryan McMain. We hope to see you again in the future when the time is right, but until then enjoy your brand new vehicle!

March 31, 2018

Excellent customer service Ryan McMain and his team were excellent. They let me test drive the car several times and answered every question I had to ensure that I chose the rig More

by Chris M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McMain
Apr 04, 2018 -

Jake Sweeney Kia responded

Thank you for your excellent review of Jake Sweeney Kia of Florence Chris! We really appreciate you taking the time to share the experience you had at our dealership and with Ryan McMain. Our number one goal is to put the customer first to make sure you end up with not just the car you deserve, but the customer service you should expect. If you need anything else just ask, but until then enjoy your new vehicle!

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