Jake Sweeney Kia

Review  No buying experience is perfect. However I must say mine was pretty close. I am a customer service account coordinator for major grocery chains. Cust  No buying experience is perfect. However I must say mine was pretty close. I am a customer service account coordinator for major grocery chains. Customer service is my business. I know what I expect. My standards are based on the type of support that I give my own customers.  They are high. My experience with this dealership & the customer service sealed the deal for me. I received a welcome fairly soon after I entered the Sweeney Kia dealership. It wasn't too soon or too late. I spent almost three hrs with the sales person Don Houser and other members of the staff on a Sunday and came back the next day with my mind made up that I wanted to make my purchase with this dealership even before I had decided on a vehicle. Update 4 weeks later: I received a great deal with a remote start and all weather floor mats "after market" as part of the deal on to my 2018 Kia Sorento 7 passenger. The remote start was put in the same week and so far works perfectly! I received the front and 2nd seat floor mats just a couple weeks later. So excited! However, I am still waiting on a decision about the 3rd row seating floor mat/s which I understood was part of the deal. I did question it during, but did not make a fuss about details being "written out" on the addendum/coda. My sales person is still working on it. Just make sure you get any add on incentives "detailed and spelled out" on the addendum in "your wording". This way you will know exactly what to expect. A tip from the sales person side of me. Make sure that that a copy of the coda is in your hand separate from the other paperwork before you sign no matter what dealership you purchase with. It was not an issue at this dealership, just a friendly tip. I have found a factory 3rd row elsewhere for a little less if it doesn't happen here. So to wrap it up. Regardless of the outcome of the 3rd row mat, I am still extremely happy with my purchase so far. More

What do you expect when buying a used car? This was probably the roughest car purchase I've ever been through. Bought Memorial Friday 5/25 ($25-30k) BROKE DOWN Tuesday 5/29 (owned for 1 b This was probably the roughest car purchase I've ever been through. Bought Memorial Friday 5/25 ($25-30k) BROKE DOWN Tuesday 5/29 (owned for 1 business day/morning) Picked up Friday 6/1 - While being repaired they were supposed to fix wheel molding issue (didn't) - Tried to initiate return or swap (refused, but offered to trade it in) - Scheduled molding to be replaced but they didn't list in contract, so now won't - Cant get a return call *obviously, so much more to say about above A comment that stuck with me and ended really the entire conversation and any future relationship.. "You bought a used car, what'dya expect!?" More

Excellent Don Hauser make buying my new car easy . This is my third car with them . I love my new Kia Sorrento ! I would recommend you to visit them . Every Don Hauser make buying my new car easy . This is my third car with them . I love my new Kia Sorrento ! I would recommend you to visit them . Everybody there is really nice and helpful . Coby Sweeney he is really nice and he loves Hawaii. More

Straightforward, honest and fast! We had been to several different dealerships before we cam to Jake Sweeney, none of them even came close to the level of professionalism and overall e We had been to several different dealerships before we cam to Jake Sweeney, none of them even came close to the level of professionalism and overall ease of working with the entire Jake Sweeney staff. Ryan and Mike were both incredibly straightforward and never tried to push us into anything we didn't tell them we were interested in. We knew pretty much exactly what we wanted and they were able to make it happen at the lowest price we had seen. They were both patient in their interactions with us and the sales manager was very attentive and seemed genuinely happy to available to help us if needed. Financing was super easy and quick and Rom was very knowledgeable about the different options and how they could specifically help us. More

Ryan Is Awesome!!! Ryan is an awesome sales person. He is very knowledgeable about the Kia products. We haggled over thirty one cents and he hung in there with me. I gav Ryan is an awesome sales person. He is very knowledgeable about the Kia products. We haggled over thirty one cents and he hung in there with me. I gave him a hard way to go but I do appreciate all of his hard work. I would recommend Ryan to anyone who is looking to purchase a new vehicle. He helped me pick the perfect vehicle including color, options, and model. I love my car!!! More

Everything worked out great! Our situation wasn't the most ideal and they made us feel right at home. Ryan was our guy and was very straight forward but kind about how the situati Our situation wasn't the most ideal and they made us feel right at home. Ryan was our guy and was very straight forward but kind about how the situation was going and what the options were. I felt like I was very informed through the process and everybody was super helpful. More