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Jake Sweeney Kia

Florence, KY

4.1
532 Reviews
Call Dealership (859) 938-2020
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5969 Centennial Cir

Florence, KY

41042

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532 Reviews of Jake Sweeney Kia

June 11, 2025

I had to bring my husband’s car for service, and it was the worst experience! The lack of communication and the time waited was ridiculous! We have had more problems with this electric KIA that I think our More

by Katieb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No Name
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June 11, 2025

I went to 3 dealer ships the day I bought my car Jake Sweeney Kia was the only dealership that was fair with me I will definitely recommend and return to Jake Sweeney Kia Thanks More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cam sales
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Jun 12, 2025 -

Jake Sweeney Kia responded

Ron, we're delighted to hear that you had a fair experience with us at Jake Sweeney Kia. Thank you for recommending us and we look forward to welcoming you back in the future!

June 04, 2025

I received a call my car was ready at 1:00-1:30. I waited until 3:00 to drive it out of there. Also, my car smells of gasoline really bad. I don't know what was worked on that would cause that. More

by ginger.fritzjudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James checked me in, Joe checked me out.
Report | Print
Jun 06, 2025 -

Jake Sweeney Kia responded

Thank you for sharing your experience. It's concerning to hear about the delay and the gasoline smell in your car, as well as any communication issues during checkout. We strive for efficient service and clear communication, so I apologize if we fell short this time. Please feel free to reach out directly so we can address these concerns promptly. Thank you, The Team at Jake Sweeney Kia - (859) 938-2020

June 01, 2025

Andy was very helpful at finding what we wanted, and he was not pushy at all. Very kind and respectful. More

by Phil N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Usleaman, Shane (Anthony) Soard
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Jun 03, 2025 -

Jake Sweeney Kia responded

Phil, we're delighted to hear that Andy provided such helpful and respectful service at Jake Sweeney Kia. Thanks for sharing your experience with us!

May 28, 2025

Great experience, very nice, clean and done in a short time. I will definitely go back for any service I need done. Thank you More

by Rainskrisy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see them
Report | Print
May 28, 2025 -

Jake Sweeney Kia responded

Thank you for sharing your experience with us at Jake Sweeney Kia! We're delighted to hear that everything was smooth and efficient. We look forward to assisting you with any future service needs!

May 25, 2025

This is the second car we bought from this dealership and we asked specifically for Don, the salesman from our first car as we were impressed with his knowledge of the new car and also the way he worked with More

by mgraff1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Houser
Report | Print
May 27, 2025 -

Jake Sweeney Kia responded

Thank you for choosing Jake Sweeney Kia again and sharing your positive experience! We're delighted to hear that Don provided exceptional service once more. Your recommendation means a lot to us, and we look forward to assisting with any future needs!

May 23, 2025

They are always so helpful and informative at Jake Sweeney Kia. 10/10 would recommend! More

by Samantha.roach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Darpel
Report | Print
May 23, 2025 -

Jake Sweeney Kia responded

Thank you for recommending Jake Sweeney Kia! Safe travels from the team, Samantha!

May 22, 2025

Very helpful and I felt like I am going to be taken care of in a positive manner. More

by KayM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lafata
Report | Print
May 22, 2025 -

Jake Sweeney Kia responded

Seeing your rating of Jake Sweeney Kia made our day. Thank you, Kay!

May 20, 2025

We had a great experience Saturday. We love our new SX Telluride. All the salespeople were extremely friendly. More

by Jasenroush24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
May 20, 2025 -

Jake Sweeney Kia responded

We're delighted to hear you had a great experience with our team at Jake Sweeney Kia! Enjoy your new SX Telluride and thank you for the kind words.

May 16, 2025

Always a smooth experience with Jake Sweeney Kia. James was very helpful with check in More

by paulajthaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 19, 2025 -

Jake Sweeney Kia responded

Paula, thank you for the great review. We look forward to seeing you again at Jake Sweeney Kia! We'll be sure your kudos reach James.

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