James Chevrolet of Johnstown

Great job for the new guy Very down to earth guy and so glad he rechecked the mileage on the truck. Very happy and would recommend him to everyone we know! Very down to earth guy and so glad he rechecked the mileage on the truck. Very happy and would recommend him to everyone we know! More

Not satisfied Never received a owners manual requested numerous, they switched out the tires after purchase said gave me extended warrantee but tacked it into price Never received a owners manual requested numerous, they switched out the tires after purchase said gave me extended warrantee but tacked it into price plus found out they had me take care b4 approved to make a quota then changed my terms to longer & price of car, so total financed & doubled. Not trust worth, never again b their patsy More

Went above and beyond I dealt with Mike Johnson. great person to deal with. They were honest, gave me a great deal...very happy with my 2018 Chevy Malibu....TY I dealt with Mike Johnson. great person to deal with. They were honest, gave me a great deal...very happy with my 2018 Chevy Malibu....TY More

happy camper Had a great buying experience from this dealer. Would recommend Toby to anyone stopping in - he's a no bull crap guy that genuinely wants to get you w Had a great buying experience from this dealer. Would recommend Toby to anyone stopping in - he's a no bull crap guy that genuinely wants to get you what you're looking for. That being said, excellent service. You've got to remember when buying a car from any dealer- its a business... they have to make money as well. However, they are very willing to work with prices. Previously bought a car from Fuccillo, big mistake. Was way over priced and they left us in the dirt after selling. Learned a lot from the experience and was very pleasantly surprised with James Chevrolet letting you know the entire history of used cars, as well as recalls and all that good stuff. Great place, great staff. More

Great customer service! I had visited three or four dealerships before going to James and I wish I wouldn’t of wasted my time with the other dealerships! Rickie went out of h I had visited three or four dealerships before going to James and I wish I wouldn’t of wasted my time with the other dealerships! Rickie went out of her way to make sure I was happy and I received everything I was looking for and more! More

ShadyBusinessPractices I would give negative stars if possible..... Funny how salesman see a woman come in by themselves and think they can pull one over on them (luckily sh I would give negative stars if possible..... Funny how salesman see a woman come in by themselves and think they can pull one over on them (luckily she's an intelligent woman). How are you going to offer $13,000 on a trade and then try to sell a car that's worth maybe $18,000 for $27,000? So really you are only giving $4,000 for the trade, you think you're real slick don't you? Not this time!!! Better yet next offer was $13,000 for the trade and the bank wanted $10,000 down to finance a car that's only worth $18,000, that's funny, simple math, $18,000 - ($13,000 + $10,000) = $18,000 - $23,000 = $5,000 over the value of the car, so why would she be financing anything at all? Even with sales tax and a generous $500 for miscellaneous fees that's still only a total of $19,760 which STILL leaves over $3,000 over the total, so again what exactly would need to be financed? She should be walking out the door with NO payments with $13,000 for the trade and $10,000 down (not to mention she should be leaving in a "much nicer and newer vehicle"-James Chevrolet of Johnstown). Forget that, the fact that you're trying to doctor the price of the car you're selling to recoup the amount you're "offering" for the trade plus the fact that you're trying to sell a 4 year old car with 40,000 miles on it for $5,000 more than every other dealer is selling the BRAND NEW version with NO MILES on it guarantees we will never do business with you and will also guarantee everyone we know and everyone they know will never do business with you either. Very very BAD business James Chevrolet of Johnstown! More

very unpleasant service I worked with Eric and Matt they are very rude when it comes to dealing with a woman. They think women don't know what there talking about. I booked I worked with Eric and Matt they are very rude when it comes to dealing with a woman. They think women don't know what there talking about. I booked an appointment with Eric for 8:00 in the morning and I called Matt and he said my car was not even in the shop yet at 2:30 said I had no appointment. Then he called me to tell me he has prices for me on rotors and breaks when I had smoke coming from my wheel from the caliber not releasing. So they checked the caliber once and it released it is malfunctioning and you should believe the customer or maybe you practice the customer is always wrong. I was told my caliber was fine and tried to sell me brake pads and rotors. This is not customer service at all it is just trying to make a sale. I came to pick my car up from only getting an oil change to see my oil service was not reset and I still had the sticker on my windshield from Morris ford for my last oil change that I paid for out of my pocket. I do have the extended warranty on my car to get free oil changes but every time I go to the service department it is a chore and your employees are racist toward women so I go elsewhere. This is no service for the people or maybe James doesn't know what goes on there. More

2017 Malibu Great experience with James Chevrolet and it was a great pleasure to work with Toby. I am so happy With the great professionalism Toby had. I Great experience with James Chevrolet and it was a great pleasure to work with Toby. I am so happy With the great professionalism Toby had. I would recommended James Chevrolet and Toby ! Thank you! More

A fantastic experience every time! Toby works double time to take care of us. This is my second time leasing a Chevy Silverado and he never makes you feel rushed or if he's trying to se Toby works double time to take care of us. This is my second time leasing a Chevy Silverado and he never makes you feel rushed or if he's trying to sell you something. He's super informative and friendly and George and him always make miracles happen! I tell them what I'm looking for and they make it find it. I could not ask for a better experience......highly recommend! More

Amazing customer service Ryan worked hard for us to get our vehicle. He really went to bat for us. When we couldn’t get our car the same day (due to the dealership wanting it Ryan worked hard for us to get our vehicle. He really went to bat for us. When we couldn’t get our car the same day (due to the dealership wanting it to leave the lot in like new condition) they gave us a really nice car to use until we were able to get our car. Would highly recommend. More