I would give negative stars if possible..... Funny how salesman see a woman come in by themselves and think they can pull one over on them (luckily she's an intelligent woman). How are you going to offer $13,000 on a trade and then try to sell a car that's worth maybe $18,000 for $27,000? So really you are only giving $4,000 for the trade, you think you're real slick don't you? Not this time!!! Better yet next offer was $13,000 for the trade and the bank wanted $10,000 down to finance a car that's only worth $18,000, that's funny, simple math, $18,000 - ($13,000 + $10,000) = $18,000 - $23,000 = $5,000 over the value of the car, so why would she be financing anything at all? Even with sales tax and a generous $500 for miscellaneous fees that's still only a total of $19,760 which STILL leaves over $3,000 over the total, so again what exactly would need to be financed? She should be walking out the door with NO payments with $13,000 for the trade and $10,000 down (not to mention she should be leaving in a "much nicer and newer vehicle"-James Chevrolet of Johnstown). Forget that, the fact that you're trying to doctor the price of the car you're selling to recoup the amount you're "offering" for the trade plus the fact that you're trying to sell a 4 year old car with 40,000 miles on it for $5,000 more than every other dealer is selling the BRAND NEW version with NO MILES on it guarantees we will never do business with you and will also guarantee everyone we know and everyone they know will never do business with you either. Very very BAD business James Chevrolet of Johnstown!