James Chevrolet of Johnstown

very unpleasant service I worked with Eric and Matt they are very rude when it comes to dealing with a woman. They think women don't know what there talking about. I booked I worked with Eric and Matt they are very rude when it comes to dealing with a woman. They think women don't know what there talking about. I booked an appointment with Eric for 8:00 in the morning and I called Matt and he said my car was not even in the shop yet at 2:30 said I had no appointment. Then he called me to tell me he has prices for me on rotors and breaks when I had smoke coming from my wheel from the caliber not releasing. So they checked the caliber once and it released it is malfunctioning and you should believe the customer or maybe you practice the customer is always wrong. I was told my caliber was fine and tried to sell me brake pads and rotors. This is not customer service at all it is just trying to make a sale. I came to pick my car up from only getting an oil change to see my oil service was not reset and I still had the sticker on my windshield from Morris ford for my last oil change that I paid for out of my pocket. I do have the extended warranty on my car to get free oil changes but every time I go to the service department it is a chore and your employees are racist toward women so I go elsewhere. This is no service for the people or maybe James doesn't know what goes on there. More

2017 Malibu Great experience with James Chevrolet and it was a great pleasure to work with Toby. I am so happy With the great professionalism Toby had. I Great experience with James Chevrolet and it was a great pleasure to work with Toby. I am so happy With the great professionalism Toby had. I would recommended James Chevrolet and Toby ! Thank you! More

A fantastic experience every time! Toby works double time to take care of us. This is my second time leasing a Chevy Silverado and he never makes you feel rushed or if he's trying to se Toby works double time to take care of us. This is my second time leasing a Chevy Silverado and he never makes you feel rushed or if he's trying to sell you something. He's super informative and friendly and George and him always make miracles happen! I tell them what I'm looking for and they make it find it. I could not ask for a better experience......highly recommend! More

Amazing customer service Ryan worked hard for us to get our vehicle. He really went to bat for us. When we couldn’t get our car the same day (due to the dealership wanting it Ryan worked hard for us to get our vehicle. He really went to bat for us. When we couldn’t get our car the same day (due to the dealership wanting it to leave the lot in like new condition) they gave us a really nice car to use until we were able to get our car. Would highly recommend. More

Service Impressed We are new to dealer experience. First time buyers. Amazed to buy no money down and a good trade value on our old non running truck. We bought a used We are new to dealer experience. First time buyers. Amazed to buy no money down and a good trade value on our old non running truck. We bought a used 2011 Jeep Liberty. Delivery of the vehicle to us was a little slow. However, they went through the entire vehicle because they just got it.Replaced the oil pan because it looked thin. It had no leaks. Also all 4 brakes had new rotors and pads. The tires were good but they installed new Kelly AT tires. It was a day behind due to ordering parts. We were given a very nice 2017 courtesy vehicle. Covered the fuel we used in it and gave a gift card for Pizza Hut. Then delivered it with a full tank. Ryan our salesman was great. Everyone was very nice and friendly. We thank you. Kristina, Warnerville, NY More

Friendly staff & hard working employees If your going to buy a vehicle from James Chevrolet make sure you talk to Rickie Clay she's awesome & goes above & beyond to help you. She even came t If your going to buy a vehicle from James Chevrolet make sure you talk to Rickie Clay she's awesome & goes above & beyond to help you. She even came to work on her day off to help me get a vehicle in the pmnt range I wanted to be in that says alot. The other employees there are friendly & helpful too. Thanks again Rickie Clay for working so hard for me More

Deceptive scammers! Received a promotional flyer in the mail, designed like a lottery ticket, it appeared I won $5K, but I thought this can be correct so I called the num Received a promotional flyer in the mail, designed like a lottery ticket, it appeared I won $5K, but I thought this can be correct so I called the number and the lady said yes I was a winner and to come in to clam my prize and scheduled a appointment for the following day. The next day I still was sceptical so I called back to confirm, I even told the lady that this was my day off, I lived and hour away, my wife is disabled and I’ll and we have a new born so I would have to arainge for child care so if this was a scam to please let me know so I wouldn’t waste my time. She again promised me that I was a winner and to come in. So being the gullible person I am I took her word for it and headed to the dealership only to find out it was what they called clever advertising to get customers in so they can sell cars and I wasn’t actually a winner of the $5K. Seriously, after letting them know about my family situation they still took advantage of me.! Even worse when I spoke with the manager the following day he said it works so he wasn’t going to change anything! So I caution you that doing business with a company that would use deception to fool people to get you in the door isn’t going to sell you a car at a fair price, they are crooks that pray on the innocent minded good hearted people in their community! More

Very friendly and helpful salesman jeff made it possible for me to get myself in a newer Silverado everything went very well explained anything i had questions about and was ve salesman jeff made it possible for me to get myself in a newer Silverado everything went very well explained anything i had questions about and was very helpful setting up my onstar the only thing that i was not happy with was not i did not notice the hail damage on the hood because of snow on the hood other than that great experience More

Tried to get a car and this is what happens So our cars transmission blew and we still owed 8000 on it and we drove an hour and a half to go to this place because there commercial on the radio s So our cars transmission blew and we still owed 8000 on it and we drove an hour and a half to go to this place because there commercial on the radio said "bad credit dont worry we can put 5000 on top of your trade value and get you in a car you deserve"that was a lie the whole trip was a waste of time because in order for me to get a vehicle they wanted me to put 6-9 thousand down for a suv that was a joke but I have to say the only good thing about the trip was the salesman we worked with I think his first name was Nathaniel don't remember his last name but I would like to thank him for trying his best and whoever the owner of this place is is a ripoff More

Bank referal scam This place is a scam. Tried to buy a car from there and after putting down the down payment they tried to force me to buy their warranty and said I co This place is a scam. Tried to buy a car from there and after putting down the down payment they tried to force me to buy their warranty and said I could only buy the car if I went through their 12% interest bank. Even though I had my bank already willing to lend at 2.5% . So I told them nevermind and they tried to keep my down payment. They said you can't do refunds on credit cards. They also said I would have to pay them for the repairs they made to the car to make it able to be sold. The sales man started trying to throw me out and when my wife comes in with my daughter, he goes off on them. Finally as people started walking out, they "figured out" how to do a card refund. They don't sell cars to profit on cars. Their main profit is on bank loan commissions and their warranty that forces you to use their shop or it voids their warranty. They got caught once. That's why they are not called Eagle Chevrolet any more. More