James Chrysler Dodge Jeep Ram

My 2014 journey needed a new alternator. They charged me $879.00 dollars for it. The most expensive one i found was 580.18 for a new oem replacement or 345.86 for a remanufactured one. labor They charged me $879.00 dollars for it. The most expensive one i found was 580.18 for a new oem replacement or 345.86 for a remanufactured one. labor was reasonable at 300(two hours worth of work). Total price was 1306.47 I feel totally ripped off. More

One sales agent emailed me and shared photos of a different car. I called back when they were supposed to be in and they were not. The agent there transferred me to 3 other people who had not idea wh different car. I called back when they were supposed to be in and they were not. The agent there transferred me to 3 other people who had not idea what car I had been contacted about. I got an email back saying the car had already been sold at auction. Then another agent contacted me. Then the original agent emailed back and said the car was still available. Still waiting to connect back... More

Great buying experience! Mili was awesome in putting together a deal before I ever went into the dealership. That was important to me because I knew what I wanted and my time Mili was awesome in putting together a deal before I ever went into the dealership. That was important to me because I knew what I wanted and my time is valuable. The closing with Vito was pleasant and quick. More

Been dealing with Fenzel Motors for years, small town dealer with a first class 5 star attitude. So much better than the high pressure, low service mainstream dealers you find these days. dealer with a first class 5 star attitude. So much better than the high pressure, low service mainstream dealers you find these days. More