James Hodge Ford Lincoln

Jennifer took great care of us and went above and beyond for us! Personable and carried great conversation which made the process even better! for us! Personable and carried great conversation which made the process even better! More

Bait and switch, liers! Made a deal over the phone, once I drive an hour to do the deal, they add 6k to the price. No integrity what so ever. Any choice is better than this Made a deal over the phone, once I drive an hour to do the deal, they add 6k to the price. No integrity what so ever. Any choice is better than this dealer! More

Jennifer went above and beyond expectations and helped me find the vehicle I wanted! She took the time to go over to the Toyota dealership from Ford and assist me with my new car! Highly recommend buying fro find the vehicle I wanted! She took the time to go over to the Toyota dealership from Ford and assist me with my new car! Highly recommend buying from her! More

Great dealership! Brad is a wonderful salesman! Shawn is very nice doing paperwork! Good car buying experience! Brad is a wonderful salesman! Shawn is very nice doing paperwork! Good car buying experience! More

Great experience last night. I picked out a vehicle that was on their Idabel lot, they had it brought to Muskogee and ready for me when I got there. Salesman and finance was fant I picked out a vehicle that was on their Idabel lot, they had it brought to Muskogee and ready for me when I got there. Salesman and finance was fantastic. I was in and out in about an hour with exactly what I wanted at the payment I wanted. More

This place is the worst salesman place I've ever went to in my life I was on my way an hour and 45 minutes away from this place and they called to tell me they sold my car called to talk to them they put me in my life I was on my way an hour and 45 minutes away from this place and they called to tell me they sold my car called to talk to them they put me on hold and would never come back to the phone I called and called them they would not answer so I called them from another number and they picked up the phone this is not a good salesmanship I would never have anybody by vehicle from them the way they treated me the woman called me all day long telling me to get up there that day I had to do it that day and on my way they sold my car I was treated awful I would not ever recommend this place to buy vehicle More

now NEW I have purchased 5 vehicles from this dealership and this last time, since Hodge took over, the service has declined significantly. I have had them approach me while waiting for my oil ch dealership and this last time, since Hodge took over, the service has declined significantly. I have had them approach me while waiting for my oil change to be completed and tell me that my battery was dead and it was gonna cost over $200 to replace. I declined and went up the road to O’Reillys not only was my battery on warranty because I had previously purchased one within the last year but it was also fine so they were trying to scam me out of over $200. They’ve also told me that I need a new brakes , I purchased them and my brakes squealed every day after As they did before, to this day I do not believe that they actually placed brakes on my car. Right after you get an oil change they place the sticker in the mirror to tell you how things are rated whether it’s your brakes your tires and every time it’s different right after I got my brakes they told me my brakes were in fair condition the next time I oil is changed my brakes are in good condition they don’t care they just check whatever box . I had my oil changed a month ago and recently checked my breaker fluid and it was completely empty . This most recent time I had a recall a safety recall issue I called they told me would be over a month and a half before they could get my car in for a part that cost nine dollars and will take 45 minutes to repair. My husband visited the dealership to ask them if they could repair it sooner due to it being a safety recall issue and they told him to do it himself they were shorthanded threw the Ford customer service card at him when he asked for the headquarters customer service number and told him don’t bring your car in here . We took it to a local mechanic and they said when they called that Ford had nine at the parts they were needed to fix my car and yeah they should have taken care of that but instead I had to pay for a service that should’ve been rendered free since it was a recall by my Ford dealership. I will never go back to these people they are rude inconsiderate and the service is horrible. I’ve heard many stories from other people that are comparable to mine. More

Do Not use this service department. We purchased the Vehicle at James Hodge, but, For Starters, We took the vehicle there back in august due to some rattling of the engine when you star We purchased the Vehicle at James Hodge, but, For Starters, We took the vehicle there back in august due to some rattling of the engine when you started the vehicle. We dropped it off and came back 2 days later to pick it up. They stated that everything was taken care of and that the rattle had subsided, our service receipt even said it had been looked at. When I got in it and started it, the rattle was still there. I walked right back inside and told them it hadnt been fixed, they then stated that it was due to a recall and they couldnt fix it until the recall came out. So I have called for 3 weeks and the receptionist answers the phone and passes off to a service supervisor who says they cannot help me it will need to be the service manager. In the 3 weeks ive been calling the service manager has yet to call back and every time I call to follow up, "Hes not in the office". So I leave a message with the receptionist and she transfers me to his voicemail, and have still yet to receive a call. I Called today and asked for the Managers Boss and I also got his Voicemail. I would recommend doing business somewhere else, as their managers seem to either not understand customer service or dont even work there. Im not one to write a review but, this is getting out of hand and people should know that if there is a problem they will avoid at all cost to get back with you. We were looking at buying a new expedition and we will now be looking elsewhere. Stay away from this place if you can! More

Worth the Drive for the Best Deal in OK I live and work in Oklahoma City but have bought vehicles from James Hodge for several years. I have always saved by making the short drive to Muskoge I live and work in Oklahoma City but have bought vehicles from James Hodge for several years. I have always saved by making the short drive to Muskogee and the service is always above and beyond. I recently bought a new Lincoln Aviator and Hodge beat the city dealers by thousands. They also have a family style atmosphere and will always make things right without regard to cost. More

car shopping Had a great experience and would refer others. Everyone was very friendly and Nick has always helped us with whatever we need and no fuss about it and Had a great experience and would refer others. Everyone was very friendly and Nick has always helped us with whatever we need and no fuss about it and does whatever he can do to make anything work. Will for sure refer anyone to James Hodge Ford. More