James Hodge Toyota

Vehicle sold WITHOUT TITLE - this was not disclosed until 6 weeks after the sale. Purchased a used bZ4X in early April. The negotiations, sale, financing, and delivery all went well until we contacted th 6 weeks after the sale. Purchased a used bZ4X in early April. The negotiations, sale, financing, and delivery all went well until we contacted them to find out what the holdup is on getting the title. Of course, the title is needed to properly register the vehicle. Six (6) weeks after the purchase and delivery, we were told the dealership DOES NOT HAVE TITLE. According to them, there is still a lien on title associated with the previous owner. On 5/26, I contacted the dealership in writing - why wasn't this disclosed and what are you doing to fix? As of 6/1, I've received no response. I contacted Toyota Brand Engagement Center on 5/30 and have not yet received a response. More

Tldr: finance person threw a threatening fit, car developed issues they tried to fix and didn't, title took over a month plus to get past my registration dates, but the salesman Connor was cool enoug developed issues they tried to fix and didn't, title took over a month plus to get past my registration dates, but the salesman Connor was cool enough to justify 2 stars(believe the bad reviews).. read more for details I bought a used 2020 Hybrid Rav 4 XSE in October 2024 after having my 2019 platinum xle rav 4 totaled and this may have been the worst experience in buying a car so far. I will give credit where credit is due and that is Connor is a great dude as a sales agent who worked very hard to get everything situated and make the 3 hour drive for purchase worth it. However, during the signing and because I chose to use my own bank and avoid the 2k add on of warranties that are just dealership money making tools in most cases and brought a bank note with my 10k down payment, I felt i got punished by getting screamed at and threatened by the finance guy. Thisead to me almost walking out after a bancfirst bank president had to call me to see why a dealership in Oklahoma wouldn't except the note from a prominent OK bank that was blocks down the road. I should have stopped the purchase there but having totaled my car was a more in need then I let on, plus 6 hours on the road to find the car i had researched and was in good enough seeming condition to replace my lost car. Flash to a few weeks later and the remote start has stopped working, the rear liftgate has stopped operating properly and it turns out the don't have a title for and never let me know this while my tag requirements(our state changed the process) was coming do. They had been working to get the title in but seemingly not as hard and fast as in took over a month. I won't be to critical here because apparently that's common in the used car world. Still though general mechanics of the car were problematic. The sales manager and Connor offered to bring in my car and fix the issues to offer good faith and provided a loaner for 3 days while they "diagnosed and fixed the issues." Upon getting my car back the liftgate stopped working and threw an error noise(late December btw) and the remote start issues was to call the app which as of now is take it back to the dealership and do x process. In short Connor was the only pleasant part of this process because he did try and as a sales associate was great. The dealership itself unfortunately I cannot only not recommend but would advise any other toyota dealership and I regret not using my local dealership which has always been amazing. More

I can finally give this dealership’s Service Dept 5 stars thanks to JAMES! Unlike the worst service I’ve previously received by someone else with a “J” name, JAMES gets 10 STARS! Thank you! thanks to JAMES! Unlike the worst service I’ve previously received by someone else with a “J” name, JAMES gets 10 STARS! Thank you! More

Did not disclose that they were selling me a Canadian car. The car only had 33k miles. I have no manufacture warranty, and no safety recall warranty. When I called the manager, Derek told me he did not car. The car only had 33k miles. I have no manufacture warranty, and no safety recall warranty. When I called the manager, Derek told me he did not have to disclose that to me. More

Excellent customer service and the friendliest people I've ever dealt with buying a vehicle. I've ever dealt with buying a vehicle. More

Bought my Jeep here had I great experience with Tiffany and every time I come in her and Ethan always take such good care of me! Even after the sale they make sure to keep in touch and make sure we are goo and every time I come in her and Ethan always take such good care of me! Even after the sale they make sure to keep in touch and make sure we are good!! Go see Ethan or Tiffany at James Hodge Toyota! More

Angelina was great! Friendly, fun and professional! She really took great care of us. If you want honest, friendly and fast service go see her! Friendly, fun and professional! She really took great care of us. If you want honest, friendly and fast service go see her! More

Best Place Around! Best Customer Service! Sales, Service ! Had a great experience! 5 ⭐️ stars ⭐️! 5 Best Customer Service! Sales, Service ! Had a great experience! 5 ⭐️ stars ⭐️! 5 More