James Hodge Toyota

We live an hour and a half away and I have been looking for a truck for a few months. I decided I liked a truck at James Hodge Toyota Stock#P08542. I came in on Saturday 8/26/23 and when I pulled up to th for a truck for a few months. I decided I liked a truck at James Hodge Toyota Stock#P08542. I came in on Saturday 8/26/23 and when I pulled up to the lot I tried to look in the truck to see if I was even interested. All the doors were locked so I drove my vehicle to the store and when I got out I was greeted by 2 sales guys in red shirts. It was rather intimidating as I wasn't sure which one I was supposed to be dealing with. They the younger one (without) the beard was by far the nicest one. The guy with the scruffy dark beard was an arrogant buffoon. I test drove the truck with the younger friendlier guy (thank God). When we got back and walked into the building it sounded like I had entered a night club with VERY loud pounding rap and Spanish rap music. It was so loud I couldn't think or hear my wife when she was talking. I asked the sales guy what the price of the truck was (I already knew, because I did my homework before I got to the dealership). The sales guy with the scruffy beard and arrogant attitude took over the conversation and told me he didn't know the price and asked me "how much are you wanting to pay for the truck?" I was stunned by his answer and his question. I told him I would like to know the price because the friendlier guy told him he thought it was in the low $30,000's but the arrogant buffoon stated no its not and the price could be lower so we need a stock sheet. After about 6-8 minutes later he came back with 2 stock sheets, one for the truck I was looking at (and was prepared to purchase) and the other for another truck about 15 thousand more and that I had not asked about. After he got the stock sheets I again asked him what the price was, he stated "they don't give us the price, I know its stupid but they don't give us the price". I told him that this was absurd and did not make sense. I again stated I want to know hoe much the truck is, he then stated it was around the lower to mid 30s. lol I pressed further and he said it is 33,000-34,000 and maybe 35,000. I giggled inside because I realized what a complete imbecile he was and that he had no idea what he was doing. Then he showed me the stock sheet and said "brand new this truck cost this amount" and he pointed to a number. I was not impressed and told him, I am NOT buying this truck brand new and so the new price means nothing to me, again I asked, "what is the price of this truck?" He said "well I am not sure but probably around $35,000. At this point I was DONE wasting my time. I looked at him and told him I knew the price of the truck the whole time and that I was VERY turned off by his lack of knowledge and approach and at that point we got up and walked out. What he doesn't realize is I drove that far to purchase. My experience at JH Toyota was like none I have EVER had in my many times of purchasing a vehicle. Whoever screens these people for careers in sales needs to be fired first and second this scruffy looking sales dude needs to be a close second. Third the manager who allows this place to be run like a disco or night club needs to be educated on the professional environment of an auto dealer. Yes, I think being fun and energetic is GREAT and your sales people should have a personality to be successful, but cranking the music up to a decibel that you cannot hear to do business only runs people off. There are too many Toyota dealers within close proximity to Muskogee without having to deal with this place. And by the way, I would have posted the 2 guys names, but neither introduced themselves much less gave a name. More

I came into this store and spoke with Erin. The first dealership I've dealt with that didn't give me the run around. 100% recommend The first dealership I've dealt with that didn't give me the run around. 100% recommend More

I purchased a Toyota Tacoma a couple years ago from Angelina and I would highly recommend her! Angelina and I would highly recommend her! More

Angelina is the most welcoming individual that I have ever had the experience dealing with. She makes trying to find a ride feel comfortable and not stressful. She is so friendly and goes that extra mile ever had the experience dealing with. She makes trying to find a ride feel comfortable and not stressful. She is so friendly and goes that extra mile. More

Angelina is Amazing! ! By far the best car buying experience. She will get you the best deal work with you and has the best personality!! She’s earned my business for life ! By far the best car buying experience. She will get you the best deal work with you and has the best personality!! She’s earned my business for life!!!! More

Angelina was great! She knew what to do to give me the best offer ever. I was very pleased with her service. I will refer her to all my friends. She knew what to do to give me the best offer ever. I was very pleased with her service. I will refer her to all my friends. More

Angelina is hands down the best! She is honest, kind and will help you however she can. Will not go to anyone else to buy a car. & PLEASE get GAP insurance. I didn’t think I would ne She is honest, kind and will help you however she can. Will not go to anyone else to buy a car. & PLEASE get GAP insurance. I didn’t think I would need it, and my brand new vehicle got totaled 15 minutes after driving it off the lot on my way home! More

Best place to buy a Toyota in Oklahoma! I went in looking for a truck and left with a Beautiful Capstone right off the showroom. Staff is very friendly and will go above and beyond to make I went in looking for a truck and left with a Beautiful Capstone right off the showroom. Staff is very friendly and will go above and beyond to make sure you’re happy. More

I did my research on new cars. I decided to go with a Camry. I made two trips two weeks apart to James Hodge. On the second trip I found a nice Camry SE in my budget. Angelina was I decided to go with a Camry. I made two trips two weeks apart to James Hodge. On the second trip I found a nice Camry SE in my budget. Angelina was my sales person. She was a pleasure working with. She gave me a quote on paper and I took it home to think about. A few hours later I did the deal. Everything went exactly as quoted no surprises. Dealership is no pressure and easy to work with. More

Dawson was our salesman. We inquired about a vehicle late Friday evening and it was delivered in our driveway Saturday afternoon. There was a small miscommunication, but was We inquired about a vehicle late Friday evening and it was delivered in our driveway Saturday afternoon. There was a small miscommunication, but was quickly resolved Dawson went above and beyond to help my family, and we are very thankful! If you are looking at James Hodge Toyota, Dawson is your guy! More