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James Martin Chevrolet - Service Center

Detroit, MI

4.2
34 Reviews

34 Reviews of James Martin Chevrolet - Service Center

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August 28, 2025

Great service. I was taken in at my appoint time. The service was performed in a timely manner. More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names
Aug 28, 2025 -

James Martin Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing James Martin Chevrolet, we look forward to having you as a valued customer for many years to come!

August 23, 2025

I had a 1pm appt and Emanuel told me that it would be an 2 hr wait till me car service was completed. I stressed that i had to go school which is why I am made the appointment for convenience and he sat the More

by lexisjohnson98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emanuel, Rona 💕
Aug 26, 2025 -

James Martin Chevrolet responded

Lexis, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

August 18, 2025

Sales man Emmanuel and Moe is always great with helping me.I brought my car in for full service oil change and tire rotation and also, right front sensor replacement, so far...so good..I hope my tires are More

by Mzpretty65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel and Moe
Aug 19, 2025 -

James Martin Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Emmanuel and Moe met your expectations. Thank you for choosing James Martin Chevrolet. We look forward to having you as a valued customer for many years to come!

August 17, 2025

They were nice and friendly. Staff was very attentive and accommodating. No problem scheduling an appointment. More

by nicorya_rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel
Aug 17, 2025 -

James Martin Chevrolet responded

Thanks for sharing your thoughts about your experience with James Martin Chevrolet. We appreciate your business and hope to see you again soon!

August 15, 2025

This dealership is close to my home and they take care of me Thank you James Martin Chevrolet and about my car from there More

by lisawrenn7090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the members and service Emmanuel always take care of me first
Aug 15, 2025 -

James Martin Chevrolet responded

Thanks for sharing about your experience with James Martin Chevrolet. We appreciate your business and hope to see you again soon!

August 15, 2025

Customer service is really good. I didn't have to wait long. I give them five stars. More

by sbrown908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 15, 2025 -

James Martin Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 09, 2025

I am very pleased with the service that I received. They were very efficient, and everyone was very polite. Be blessed 🙌 More

by GEORGETTENEDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rona
Aug 09, 2025 -

James Martin Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at James Martin Chevrolet.

August 09, 2025

Pleased with service and consultant. I came in for oil change and she explained to me what was suggested maintenance at the mileage that I was at and let me make the decision on whether More

by FLOJOHNSON56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Garland
Aug 09, 2025 -

James Martin Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 09, 2025

This service is good. I'll get my car back in a time. Remander, thanks James Martin. More

by lisa.jackson42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel.
Aug 09, 2025 -

James Martin Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2025

I have an ongoing electrical issue goingbon that is not heing addressed because its irregular hiwever it severelyvaffects the performance of the vehicle which is under manufacturer warranty. I will consult More

by traceytucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emanuel, Darlene (i think) service manager. Seceral
Aug 13, 2025 -

James Martin Chevrolet responded

Thank you for your review, Tracy. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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