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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,686 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,687 reviews

July 09, 2023

The buying process was smooth but the car purchased had not been cleaned inside. Found receipts and trash from the previous owner. Also the latch on the center console is broken More

by kallisimpson333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip surles
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Jul 11, 2023 -

James Wood AutoPark responded

Thank you for sharing your feedback with us Kalli. At James Wood Buick GMC Denton, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

July 09, 2023

More than pleased with our experience with this dealership. Gave us a fair price for our trade in and the Surburban we purchased. Melanie was very friendly and helpful. Go bye and see her. You want More

by gunslinger966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie
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Jul 11, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2023

As always great professionalism with everyone. Thanks for getting me cool again, Thank you Jared L! More

by SCHEEVER4REAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laske
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Jul 11, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2023

Didn't feel pressured at all to buy . Courteous salesman (Phillip Surles). We will be buying another car in a year and going back to to them . More

by railroadrick95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Surles
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Jul 11, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2023

Very easy process and the staff were outstanding. A special thanks to Matt who had an answer for all my questions. Thanks! More

by jeff.pynes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

James Wood AutoPark responded

Thank you for this amazing review, Jeff! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2023

My wife left her jacket in the vehicle and I'm trying to get it returned. More

by greg.redmond
Recommend Dealer
No
Employees Worked With
Jeff Horn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

James Wood AutoPark responded

We’d like to discuss this with you further, Greg, if you could please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

July 09, 2023

The service writer was very patient as I tried to explain a vague grinding sound the we were experiencing. They solved our problem and all services were completed on time a successfully. Very professional s More

by RON.STEGALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

James Wood AutoPark responded

Ron, thank you for sharing this great feedback with us. We feel our service department is what makes James Wood Chevrolet Denton special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2023

I have been with this Dealership for 27 years, and I have always received professional and quality service. I wouldn't think of going anywhere else!! Plus, the staff is very friendly and helpful. More

by BETTYJANE614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Adams
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Jul 11, 2023 -

James Wood AutoPark responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2023

Edwin was our service advisor and he was awesome. The waiting area had Wi-Fi, snacks, comfortable seating and cool ac. More

by deb1art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in service department
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Jul 11, 2023 -

James Wood AutoPark responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2023

Everything went very well Thanks As always things went great as always I have been a satisfied customer for years More

by SKEZX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Gibson
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Jul 11, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

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