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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,705 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,705 reviews

June 29, 2023

Taylor was very friendly, punctual and clear on detailing the cause of my service issue. Kept me updated any time their was a change. More

by MESTA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor in service
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Jun 30, 2023 -

James Wood AutoPark responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, James Wood AutoPark Management | 940-591-9663

June 29, 2023

I don’t understand why it takes 2+ hours for an oil change with an appointment More

by JERRYSTEED
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jul 03, 2023 -

James Wood AutoPark responded

It is apparent that your oil change service wasn’t carried out in a satisfactory manner. We hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting us know so we can make the necessary customer service adjustments. Please contact us at your earliest convenience if you’d like to discuss your experience further. We look forward to speaking with you soon. Sincerely, The James Wood Buick GMC Denton Team

June 29, 2023

Very professional, timely updates about the vehicle's arrival, and thoroughly went over the vehicles details. Easy Process. Thank you Matt and Juan for a great vehicle buying experience. More

by drew.coombs1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Taylor, Juan
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Jun 30, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The James Wood Buick GMC Denton Team

June 29, 2023

They did very Great work in a timely manner and provided great customer service through the whole process. More

by JAMESRSTANFORD24
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charles swartz
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Jun 30, 2023 -

James Wood AutoPark responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

June 29, 2023

Originally leased our vehicle from this dealer and then purchased it after the lease was over. They made it an easy process. More

by rhmsbm
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shellie Tait, Noah Gattenby
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Jun 30, 2023 -

James Wood AutoPark responded

Thank you for taking the time to review James Wood Buick GMC Denton. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The James Wood Buick GMC Denton Team

June 29, 2023

It was a very pleasant experience. Everything went very smoothly, and I was in and out rather quickly. More

by nateolandese1982
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

James Wood AutoPark responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

June 28, 2023

Excellent dealership. They did everything that could be done to get me into the car I wanted. More

by cmayhew83
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Rice
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Jun 30, 2023 -

James Wood AutoPark responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The James Wood Buick GMC Denton Team

June 28, 2023

Brought my wife's Tahoe in for oil change, tire rotation and some other items. The service department were quick to address all of my areas of concern. I waited in the service department and was able to g More

by kenwmoore
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Spivey
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Jun 30, 2023 -

James Wood AutoPark responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

June 28, 2023

This is our first experience with James Wood AutoPark. We live out of state and did most of our purchase over phone. Ryan Gonzales, sales rep, made our purchase so easy! Ryan along with the other manag More

by lgolden0
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Gonzales
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Jun 30, 2023 -

James Wood AutoPark responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The James Wood Buick GMC Denton Team

June 28, 2023

Samantha was super sweet and quick to respond and keep me updated. She really made the experience even better than usual. She made us feel comfortable and confident in the service we were receiving. More

by LKIMBLE494
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
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Jun 30, 2023 -

James Wood AutoPark responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The James Wood Buick GMC Denton Team

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