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James Wood AutoPark

Denton, TX

4.8
4,896 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,896 reviews

July 09, 2023

As always great professionalism with everyone. Thanks for getting me cool again, Thank you Jared L! More

by SCHEEVER4REAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laske
Jul 11, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2023

Very easy process and the staff were outstanding. A special thanks to Matt who had an answer for all my questions. Thanks! More

by jeff.pynes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

James Wood AutoPark responded

Thank you for this amazing review, Jeff! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2023

My wife left her jacket in the vehicle and I'm trying to get it returned. More

by greg.redmond
Recommend Dealer
No
Employees Worked With
Jeff Horn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

James Wood AutoPark responded

We’d like to discuss this with you further, Greg, if you could please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

July 09, 2023

More than pleased with our experience with this dealership. Gave us a fair price for our trade in and the Surburban we purchased. Melanie was very friendly and helpful. Go bye and see her. You want More

by gunslinger966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie
Jul 11, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2023

Had to wait for car to be checked in, could not just drop off and leave keys without staying in the line of cars. When I picked up my truck (you all had for 2.5 hours) the cost was more than what I was quote More

by JENNIFER.TURNER9298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who Jeff Horn is
Jul 11, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at James Wood Buick GMC Denton does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

July 09, 2023

The buying process was smooth but the car purchased had not been cleaned inside. Found receipts and trash from the previous owner. Also the latch on the center console is broken More

by kallisimpson333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip surles
Jul 11, 2023 -

James Wood AutoPark responded

Thank you for sharing your feedback with us Kalli. At James Wood Buick GMC Denton, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

July 09, 2023

The service writer was very patient as I tried to explain a vague grinding sound the we were experiencing. They solved our problem and all services were completed on time a successfully. Very professional s More

by RON.STEGALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

James Wood AutoPark responded

Ron, thank you for sharing this great feedback with us. We feel our service department is what makes James Wood Chevrolet Denton special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2023

The dealership itself was very clean and organized. I loved the snacks and drinks they provided. More

by Jag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Taylor
Jul 11, 2023 -

James Wood AutoPark responded

Jag, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2023

Very friendly and cordial. Worked with Jacob Rice. He was patient and very accommodating to our needs. He showed us 3 different models of the vehicle we were searching for. Ver More

by GMACDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Rice
Jul 11, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2023

Everything went very well Thanks As always things went great as always I have been a satisfied customer for years More

by SKEZX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Gibson
Jul 11, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

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