James Wood Motors, Inc. - Service Center

Placed our Tahoe at James Wood Decatur, Texas for routine maintenance. Our professional Service Advisor Mr. Bryan Stanley greeted me by Name, smile and a handshake. We reviewed the items on my list and I w maintenance. Our professional Service Advisor Mr. Bryan Stanley greeted me by Name, smile and a handshake. We reviewed the items on my list and I was off. After carefully resurfacing our front brake rotors, tightening up the emergency brake pedal, performing an Oil, Filter and Tire Rotation, our car was washed and made ready for pickup. Mr. Stanley called me to advise she was ready to go. I enjoy the personal service we receive at James Wood, Decatur, Texas. More

Always great service. Shawn is the best! On time and my car always come ba c k clean Shawn is the best! On time and my car always come ba c k clean More

We always receive excellent customer service if we call or if we come in for service or if we come in for service More

Always a pleasure taking the car and getting what I need done or ask for with no trouble done or ask for with no trouble More

We had an appointment for an oil change and tire rotation. It took two hours to complete. In the time we waited, at least 4 other customers came in and left. What happened?????? rotation. It took two hours to complete. In the time we waited, at least 4 other customers came in and left. What happened?????? More