Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
James Wood Motors, Inc. - Service Center
Decatur, TX
454 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
454 Reviews of James Wood Motors, Inc. - Service Center
Sort by
May 03, 2024
Always a great experience and as always Zach very helpful and great communication regarding the progress of our vehicle. and great communication regarding the progress of our vehicle. More
by ptittor
Verified Customer
Helpful May 02, 2024
Has great service and works to solve any issues and question you would have about the issue question you would have about the issue More
by TRAVISJONES543
Employees Worked With
April 29, 2024
I had scheduled service for an oil change. I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me. I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me. More
by BAMAMOM15
April 28, 2024
Have bought several vehicles from James Woods. Always good sales people and service people to work with. Always good sales people and service people to work with. More
by leeronnie.decatur
Employees Worked With
April 28, 2024
Very fast and easy going on getting into a truck that I really liked! Would defiantly recommend! really liked! Would defiantly recommend! More
by devohardee97
Employees Worked With
April 27, 2024
Very through with there work. prompt,courteous, goes beyond there job,to make sure your satisfied with your vehicle.Job well done. prompt,courteous, goes beyond there job,to make sure your satisfied with your vehicle.Job well done. More
by CATMARKHAM15
April 27, 2024
Staff members were very courteous It was a job well done Left my truck cleaner than brought done Left my truck cleaner than brought More
by robert68053
April 27, 2024
Shawn was great. Service was quick. My only issue was that they charge a service fee for using a credit card. Nobody does that anymore. Service was quick. My only issue was that they charge a service fee for using a credit card. Nobody does that anymore. More
by WILL241
Employees Worked With
April 26, 2024
James Wood Motors has a great focus on the customer service experience, from helpful service advisors, to the competent and proficient mechanics, to the nice and clean waiting area, and all the way to service experience, from helpful service advisors, to the competent and proficient mechanics, to the nice and clean waiting area, and all the way to the friendly faces at the counters. They also take pride in getting vehicles done not only quickly, but right the first time. Will keep coming back here. Thanks More
by mudeer
Employees Worked With
April 26, 2024
Great customer service. I had recall that needed to be done.. staff came pickup my vehicleqq, and was return to my driveway.. without taking any time from my day. Friendly, I had recall that needed to be done.. staff came pickup my vehicleqq, and was return to my driveway.. without taking any time from my day. Friendly, prompt would recommend.. More
by zvaldez577
Employees Worked With
