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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
968 Reviews

968 Reviews of James Wood Motors, Inc. - Service Center

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July 27, 2023

The dealership is great. All of the staff are friendly and knowledgeable. My purchase was quick and to the point, which I greatly appreciated. This was my second purchase f More

by pbrocknc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 27, 2023

Absolutely the best and friendliest dealership and service team that I have ever worked with. More

by steve.rhine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine
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Jul 28, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Steve, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left James Wood Chevrolet Buick GMC Decatur satisfied. We are very appreciative of your 5-star review and recommendation. I appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 26, 2023

The service center does a fantastic job. They always take care of us and make us feel at home. The service is always top notch. They are fair and honest. More

by tiffanyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Jul 28, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 24, 2023

The guys in the Service Department are great! ! Shout out to Bryan and David for taking care of my car. Thanks to both. More

by STEVE.732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley, David Stokes
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Jul 26, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Steve, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 24, 2023

We have been a James Wood customer for over twenty years, service & purchase of vehicles. More

by LYDIA.ACOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Kristina in service dept. - 5 stars for each one
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Jul 26, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review, Lydia! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 23, 2023

Great service department we drive sixty miles because of this. We’re very pleased good waiting room slso More

by aa17700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 21, 2023

Professional, courteous , and very easy to work with. Always very helpful. The very best I know. More

by Emery, Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 21, 2023

James Wood in Decatur love their service they always have taken care to make me a repeat customer. I have bought two trucks from them and still have my 2004 2500hd . Service dept had updates when I calle More

by MSSKI_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Rhine and Christine in the Service Dept
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Jul 24, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 20, 2023

James Wood always takes good care of you! Thank you for the service you provide More

by ERIN.RENEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Dyson
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Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 20, 2023

The staff is knowledgeable and courteous and keeps me informed on the maintenance they are performing. More

by PBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in service department
Report | Print
Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your review and I am glad to hear that our service team was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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