James Wood Motors, Inc. - Service Center
Decatur, TX
1,021 Reviews of James Wood Motors, Inc. - Service Center
I will never use any other GMC dealership as long as I have an option. The people I have referred to James Wood have had the same experience. have an option. The people I have referred to James Wood have had the same experience. More
I’ve been a customer of. James Wood since 1989. I’ve lost count of how many vehicles we have purchased in all those years and there have been many. There has NEVER been any p James Wood since 1989. I’ve lost count of how many vehicles we have purchased in all those years and there have been many. There has NEVER been any problem that wasn’t resolved when a vehicle had to go in for service. It was even extremely rare for there to be a problem. If I know anyone looking for a new vehicle, I will always recommend James Wood More
awesome service and always so friendly , everybody ! ! was kinda mad why i bought a truck 33 miles from our home in watauga tx , 2 wks to fix my truck !!! awesome in town would be 4-5 wks before they co ! was kinda mad why i bought a truck 33 miles from our home in watauga tx , 2 wks to fix my truck !!! awesome in town would be 4-5 wks before they could even look at it ??? thats crazy , thats why i bought my truck from the # 1 dealer in texas in my eyes !!! thank you for what you do thats great customer service an you take of my truck !!! keep doing what your doing dont change a thing !! More
James Wood service department is the best around. I have 100% confidence that when I take my vehicle in to be serviced, that everything will be fixed right the first time and my vehicle will come bac I have 100% confidence that when I take my vehicle in to be serviced, that everything will be fixed right the first time and my vehicle will come back to me in great shape. Brian Stanley has is an outstanding asset to James Wood service. He's been there forever and his expertise, knowledge, customer service is second to none. More
James Wood always does a great job. They have a great service center. Fast service center. They have a great service center. Fast service center. More
2 hours and 20 minutes for an oil change seems a bit excessive since I made an appointment a week in advance. My truck sat for 20 minutes in the arrival bay before it was ever taken back for the oil cha excessive since I made an appointment a week in advance. My truck sat for 20 minutes in the arrival bay before it was ever taken back for the oil change. What is the point in making the appointment? More
We are always relieved and happy to have Shawn for our service representative. He takes the time time to listen to our concerns and is efficient in providing a remedy. We feel valued as customers and it service representative. He takes the time time to listen to our concerns and is efficient in providing a remedy. We feel valued as customers and it is a good experience. Shawn is an excellent representative for James Wood. More