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Jamestown Honda
Lakewood, NY
48 Reviews
Welcome to the new Jamestown Honda located in Lakewood, NY. We are the newest and one of the largest Honda dealerships within 45 miles of Lakewood, NY; also serving the surrounding communities of Fredonia, NY; Van Buren Bay Areas of NY; Warren, PA; and Erie, PA. Our state of the art, brand new 25,000 square foot facility offers one of the largest selections of the most popular new Honda models such as the CR-V, Accord, Civic, Odyssey, HR-V, Pilot, Fit and the Ridgeline. Our expansive on-site inventory also includes used vehicles and Honda Certified Pre-Owned. All Honda Certified Pre-Owned Vehicles are nearly new and fully certified. Certified Pre-Owned Vehicles come standard with a 182-point inspection, vehicle warranty and benefits program. We have vehicles for all budgets and interests.
Customer service is our priority at Jamestown Honda. We make the car buying process simple. Simply select your new or used vehicle, make us an offer and pocket your savings. We offer price transparency in a no hassle environment. It’s simple. No games. No hassle.
Our factory trained and certified service technicians are here to help extend the life of your vehicle, with the latest diagnostic and maintenance equipment. We also carry Genuine Honda Parts and Accessories. We make it easy for our customers to schedule a service appointment online or order parts and accessories. You will find all the comforts of home in our new customer lounge with free refreshments and Wi-Fi for your convenience.
We look forward to servicing the communities of Lakewood, NY; Fredonia, NY; Van Buren Bay Areas of NY; Warren, PA; and Erie, PA. We encourage you to visit the new Jamestown Honda located at 207 E Fairmount Ave, Lakewood, NY for all of your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 48 reviews
September 18, 2026
My car was taken in for service as soon as I got there. I did have a problem with an issue in my car which was totally explained to me and recommended what I could do which I did. Staff was very frie I did have a problem with an issue in my car which was totally explained to me and recommended what I could do which I did. Staff was very friendly, I feel very confident to take my car there for service. More
by bmagers48
Verified CustomerEmployees Worked With
Lady who created me when I brought my car in for service. I do not know her name.
September 17, 2026
The service was great and I love my new Honda Ridgeline also the time they took for us also the time they took for us More
by james.piscitelli6061
September 16, 2026
I couldn't be more pleased with my car or the service I have received! Your dealership is unique in the fact that everyone there is happy and and really seem to like their jobs...that tells me you have gre have received! Your dealership is unique in the fact that everyone there is happy and and really seem to like their jobs...that tells me you have great management! In an age where customer service is greatly lacking in most businesses, Jamestown Honda is a breath of fresh air! More
by cindicarlson82
Employees Worked With
Ken, Nicole
September 14, 2026
I have a 3rd party warranty contract. Miss Amanda worked all work to get the company to pay their part. She experienced being put on hold and hung up on. Unanswered emails. Miss Amanda an Miss Amanda worked all work to get the company to pay their part. She experienced being put on hold and hung up on. Unanswered emails. Miss Amanda and the service manager reached out and kept me updated. I drive a KIA. Seeing the service I received when I did not buy the car here. I am looking forward to buying my next car here. I am very impressed with the service department. Thank you. Rick Wright More
by catdidit97
Employees Worked With
Miss Amanda
September 14, 2026
Brought in for a 55k mile service on a 2023 Accord Hybrid and some safety/facotry recalls to be performed. The steering wheel and gear shift was left tacky and dirty after I got the car back (it wasn't that and some safety/facotry recalls to be performed. The steering wheel and gear shift was left tacky and dirty after I got the car back (it wasn't that way when I brought the car in). After doing a tire rotation, they did not adjust or inflate tires to the proper tire pressures. They also did not reset the TPMS indicator on the dashboard computer. This is all pretty basic stuff IMO which doesn't require anything but attention to details. I hope they actually changed the oil and filter with proper viscosity oil and an OEM filter. If there were another as or more convenient Honda dealer I would probably go elsewhere for service. More
by dkny2fl
Employees Worked With
Service Department
September 13, 2026
I always had a problem here in the repair department with my Pilot. They would always say something was wrong and try to get my money. I was hoping they wouldn't do it when I was looking for a new car, that my Pilot. They would always say something was wrong and try to get my money. I was hoping they wouldn't do it when I was looking for a new car, that was my fault, they did it again. They told me how much they were giving me for my trade in that I had just bought 8 months before, after looking at all the paperwork they email you!! Because they don't print it out for you, it was $10,000 less than what they offered. Watch those people they will play you then act like you're stupid and don't know what you're talking about!! I even accepted and paid for the oil changes, tire rotations deal and was told by the lady, the next day when I signed the papers that I could use it at any Honda dealer because I told her I was moving to the west coast. Then I found out, it's only good at Luv dealers. All of the higher ups are the rudest and don't care about you. The man that i was working with on picking my car was so nice I will say that! They had to reimburse me today for what they pulled on the oil changes and tire rotations, sad thing is I signed it to be reimbursed but there was 2 higher ups in the room with me arguing over who was gonna sign it with me. That there told me something too. More
by Lucas79
September 12, 2026
It was a pleasant experience working with Jamestown Honda. Hannah was very knowledgeable, friendly, and was helpful in explaining the whole process. I’m a forever customer now. Honda. Hannah was very knowledgeable, friendly, and was helpful in explaining the whole process. I’m a forever customer now. More
by s_i_alfallay
