Janesville Kia

Sat forever to find we were approved. Was ready to walk out. Salesman never bothered to walk us thru how to set anything up or point out n how to any features. Reading manual impossible t Was ready to walk out. Salesman never bothered to walk us thru how to set anything up or point out n how to any features. Reading manual impossible to understand. Plus told car being cleaned. It wasnt old dead leaves under hood. Going to kia dealership in Madison for help More

What can we say about Janesville Kia? Absolutely amazing experience! We’ve never had a car-buying experience like this before. I did my pre-approval online and honestly didn’t expect to g Absolutely amazing experience! We’ve never had a car-buying experience like this before. I did my pre-approval online and honestly didn’t expect to get the rate I was hoping for, but their team went above and beyond to make it happen and found exactly what I was looking for. When we arrived, we were welcomed with open arms and treated so well from the start. There was zero pressure to choose a specific vehicle. We originally came in looking at one model, but after seeing another model at a different price point, they still worked hard to make the deal happen for us. The whole team was friendly, helpful, and truly cared about making sure we left happy. If you’re looking for a vehicle, do yourself a favor and check out Janesville Kia. You won’t be disappointed! More

I came in prepared with a budget and they helped adjust and were accommodating. The offered warranty was a bit expensive though and were accommodating. The offered warranty was a bit expensive though More

Everybody was super nice and helpful. They made me informed and performed excellently on my vehicle. They made me informed and performed excellently on my vehicle. More

Help me find out why the heater fan was making unually noise. When do a chek over of vehicle while in for oil change and tire rotation the notice 2 oil leaks and they in formed me that these would be co noise. When do a chek over of vehicle while in for oil change and tire rotation the notice 2 oil leaks and they in formed me that these would be covered by my warranty. They are ordering the parts they need to fix the problems and will call when the come in .Also ,aranging me a loaner while car is in the service dept. More

Excellent Customer Service. Collin Jones was professional and explained everything in detail. He went out of his way to make sure we were satisfied. Collin Jones was professional and explained everything in detail. He went out of his way to make sure we were satisfied. More

Had break issue and they went out of their way to make it right for me. thanks right for me. thanks More

I originally went to the Kia dealership just planning to look at one car, but my experience turned out to be much better than I expected. Haley was friendly, professional, and very helpful from the start. S look at one car, but my experience turned out to be much better than I expected. Haley was friendly, professional, and very helpful from the start. She took the time to answer all my questions and explain the features without ever making me feel pressured. What I appreciated most was how patient and respectful she was while helping me go over the vehicle and my options. Haley made the whole process easy and comfortable, and I felt confident in my decision by the end. Overall, it was a great experience, and I would definitely recommend Kia Dealership!! More

John was helpful but wish he’d spent more time with car features and temporary registration papers features and temporary registration papers More

Very poor service , my car has been leaking coolant since May after you replaced a temperature sensor and you have checked it 2x and found nothing. Other Kia dealer found the leak in 10 mins. Thanks for no May after you replaced a temperature sensor and you have checked it 2x and found nothing. Other Kia dealer found the leak in 10 mins. Thanks for nothing. Will not be back. More