Janesville Kia

Great job checked everything out. Thanks for a great job. See you next oil change and new tires. Thanks for a great job. See you next oil change and new tires. More

I think your service has really fallen off over the three years you have serviced my vehicle. First off I know my car was done and sitting in the garage for twenty minutes before anyone started the paperwo years you have serviced my vehicle. First off I know my car was done and sitting in the garage for twenty minutes before anyone started the paperwork to conclude the service. I had to walk back to the counter and see three people sitting there talking and had to tell them I needed to go before they started the paperwork which made me late to my next appointment. Then they call me while I am at my appointment to tell me they had forgotten to replace the cabin filter and had to send a technician to my location to finish the job. This resulted in multiple interruptions in my meeting. You use to wash the car after service but apparently you don't do that anymore. You guys need to remember that customer service iis your product, I can get an oil change or alignment anywhere, I don't have to come to your dealership to get service done on my car. More

We payed regular price no discount. When I took possession of the car, I thought they would at least prep the car for delivery, like take all the interior stickers off wash and fill the When I took possession of the car, I thought they would at least prep the car for delivery, like take all the interior stickers off wash and fill the gas. They did fill the tank and washer it. But when I got home I had to look up the error codes on the dash, fill the tires with air and clean it up. More

Although my salesman was excellent they were understaffed and the whole process was slow. My salesman was running around trying to accommodate people while the managers were just standing behind the desk. and the whole process was slow. My salesman was running around trying to accommodate people while the managers were just standing behind the desk. More

Service department need some Help. Everytime I have service to my car there’s an issue. Whether it’s not having parts, time waiting fo repairs, issues with my car after service- it’s a Everytime I have service to my car there’s an issue. Whether it’s not having parts, time waiting fo repairs, issues with my car after service- it’s always something , More

Had a recurring problem with oil leak after an oil change it took a while but is now fixed to my satisfaction it took a while but is now fixed to my satisfaction More

Tire pressure sensor monitor was the screen for a week. They were able to get me in for an oil change and vheck that. They are ordering the part that will be under warranty. They were able to get me in for an oil change and vheck that. They are ordering the part that will be under warranty. More

They were patient with a transient electrical problem. I still think KIA should do something about their 12 volt charging system problems. I still think KIA should do something about their 12 volt charging system problems. More

Everyone at Janesville KIA was polite and professional. Doug Barker listened and answered all of our questions. His dedication made our experience a positive one and will not be forgotten. Doug Barker listened and answered all of our questions. His dedication made our experience a positive one and will not be forgotten. More

No pressure environment, great experience from sales, to GM, to finance. Fair trade offer. Quick service GM, to finance. Fair trade offer. Quick service More