Janesville Kia

Customer service was good, but was a issue or two with doing my plates, and they wouldn't issue me another temp plate doing my plates, and they wouldn't issue me another temp plate More

Everyone was prompt, efficient, knowledgeable and helpful on my first visit to this Kia dealership. on my first visit to this Kia dealership. More

They took care of everything i asked for, and more. Definitely changed my experience from horrible to amazing! Definitely changed my experience from horrible to amazing! More

We had a perfect experience and i personally hate buying a vehicle. The employees were not pushy at all and listened as to what we were looking for. So far I love my Carnival!! a vehicle. The employees were not pushy at all and listened as to what we were looking for. So far I love my Carnival!! More

I am pleased with how fast they work and how friendly they always are when helping us. they always are when helping us. More

216 to find out what I already knew. Guess what, I fixed the spark plugs and replaced the ignition coils and still have the same problem with the car. So your diagnostic wasnt complete o Guess what, I fixed the spark plugs and replaced the ignition coils and still have the same problem with the car. So your diagnostic wasnt complete or thorough. More

As usual Janesville KIA was ready to greet me when I arrived, kept me informed of progress, and had my car done in a timely manner, ready for me to drive home arrived, kept me informed of progress, and had my car done in a timely manner, ready for me to drive home More

Wonderful experience, the all new staff make sure that I was heard and that my needs were met. John was awesome and I would highly recommend asking for him whenever you go. was heard and that my needs were met. John was awesome and I would highly recommend asking for him whenever you go. More

I brought my car in for what should have been a minor coolant leak and walked out eight weeks later $9,500 in the hole, with a broken vehicle and nonstop sales calls pushing me to buy a new one. They hin coolant leak and walked out eight weeks later $9,500 in the hole, with a broken vehicle and nonstop sales calls pushing me to buy a new one. They hinted at making it right early on, but ultimately took no responsibility, and as a veteran and flight nurse who serves this community, it’s disappointing to see a business operate this way — sometimes people let you down, but accountability has a way of catching up More

Exceptional Experience at Janesville Kia I recently purchased a car for my daughter from Janesville Kia, and the entire experience was outstanding from start to finish. If you're looking for a dealersh purchased a car for my daughter from Janesville Kia, and the entire experience was outstanding from start to finish. If you're looking for a dealership that prioritizes customer satisfaction, transparency, and a no-pressure environment, look no further. A Special Shout-Out to Hailey The star of the show was undoubtedly my salesperson, Hailey. From the moment I walked in, they were: Attentive & Knowledgeable: Hailey listened carefully to my needs, budget, and must-haves. They weren't just trying to sell me the most expensive car on the lot; they genuinely wanted to find the perfect fit for my daughter. Zero Pressure: There was never a hard sell. Hailey gave me all the space and time I needed to think, test drive, and ask questions. Transparent & Honest: Every question was answered clearly and honestly. Efficient & Professional: They made the entire process, including paperwork, smooth and understandable. What can be a stressful day was actually enjoyable. Why Janesville Kia Stands Out: Customer-Focused Culture: It's clear this dealership trains its staff to put the customer first. Every employee I interacted with was friendly and helpful. Great Inventory: They have a well-curated selection of quality vehicles. My car was in impeccable condition, exactly as described. Streamlined Process: The finance department was equally professional and efficient, making the final steps hassle-free. Spotless Facilities: The dealership is clean, modern, and welcoming—a nice touch that shows they care about details. I drove away not just with a fantastic new (or new-to-my daughter)car, but with the confidence that I was supported by a great team. I will absolutely recommend Janesville Kia and Hailey to all my friends and family. Thank you for making car buying a pleasure! More