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Janesville Kia

Janesville, WI

4.1
744 Reviews
Call Dealership (608) 743-9600

3419 Ryan Rd

Janesville, WI

53545

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744 Reviews of Janesville Kia

January 03, 2026

Kia of Janesville was great to work with. They were quick to finish my oil change and 40,000 mile maintenance. More

by lmerdenn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Vasquez
Report | Print
Jan 03, 2026 -

Janesville Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Martin General Manager

January 02, 2026

My frustration stemmed from ongoing concerns about the reliability of my vehicle and the amount of time it has spent in the shop, not from the professionalism or effort of the service staff. The service t More

by Rebecca
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jan 09, 2026 -

Janesville Kia responded

Rebecca, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Dave Martin General Manager

Jan 09, 2026 -

Janesville Kia responded

Rebecca, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Dave Martin General Manager

Jan 09, 2026 -

Rebecca responded

After some reflection, I may have jumped the gun. Mark, Roman, and the mechanics have been helpful and professional throughout this process. My concerns are with the reliability of the vehicle itself, not the service, workmanship, or efforts of the staff. I appreciate the communication and work that’s been done so far.

January 01, 2026

Roman is always extremely helpful when we come in and lets us know of any suggested services without pressure. More

by Kristashortreed93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman - service
Report | Print
Jan 01, 2026 -

Janesville Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Janesville Kia. Dave Martin General Manager

December 30, 2025

This dealership is always ready to help. I have bought 3 vehicles here and will continue when I am ready for the next. More

by peggydolesy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Lange
Report | Print
Dec 30, 2025 -

Janesville Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Martin General Manager

December 29, 2025

Service on my Telluride was completed quickly. The service staff was very polite and accommodating. More

by RHOENIG1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Dec 29, 2025 -

Janesville Kia responded

Thank you for choosing Janesville Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Martin General Manager

December 26, 2025

The work was done expertly and the staff is nice, scheduling is easy. Overall a great experience. More

by KERRY4228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 26, 2025 -

Janesville Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Janesville Kia. Dave Martin General Manager

December 26, 2025

Service on my vehicle was completed in a timely manner. All staff in service were polite and accommodating More

by michellecrandell1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in Service
Report | Print
Dec 26, 2025 -

Janesville Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Janesville Kia. We look forward to having you as one of our valued customers for many more years to come! Dave Martin General Manager

December 23, 2025

Janesville Kia was great. There was no pressure like at other dealerships, and the car-buying process was easy and fast. More

by andrew.pflaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trista Bennett
Report | Print
Dec 23, 2025 -

Janesville Kia responded

Thanks for sharing your thoughts about your experience with Janesville Kia. We appreciate your business and hope to see you again soon! Dave Martin General Manager

December 17, 2025

Guy up front was an xxxxxxx and talked to me different vs my boyfriend, completely ridiculous. got my oil change and my light came on 3 days later. More

by schaitelasia01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Vasquez
Report | Print
Dec 21, 2025 -

Janesville Kia responded

Thank you for bringing this to our attention. If you're willing, please send us a message with your contact information so we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dave Martin General Manager

Dec 21, 2025 -

Janesville Kia responded

Thank you for bringing this to our attention. If you're willing, please send us a message with your contact information so we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dave Martin General Manager

December 16, 2025

When buying a car headlights should work they want me to pay 400$ no headrest s in car still missing 1 More

by boogerbearameigh51021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Roman head manager, Dave Morris
Report | Print
Dec 19, 2025 -

Janesville Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dave Martin General Manager

Dec 19, 2025 -

Janesville Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dave Martin General Manager

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