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Janesville Kia

Janesville, WI

4.1
744 Reviews

3419 Ryan Rd

Janesville, WI

53545

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744 Reviews of Janesville Kia

December 01, 2025

dealership service dept. is good.and a nice waiting room and easy to mak appointments More

by WISCGO4GIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 01, 2025 -

Janesville Kia responded

Thanks for sharing your thoughts about your experience with Janesville Kia. We appreciate your business and hope to see you again soon! Dave Martin General Manager

December 01, 2025

Crooked sales tactics. Agree to a deal and then they change it in the flurry of paperwork. More

by edpapineau
Recommend Dealer
No
Employees Worked With
Josh
Dec 05, 2025 -

Janesville Kia responded

Ed, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Dave Martin General Manager

Dec 08, 2025 -

Janesville Kia responded

Ed, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Dave Martin General Manager

Dec 08, 2025 -

edpapineau responded

8159889905 Edpapineau@gmail.com

Dec 18, 2025 -

edpapineau responded

Still waiting for a call or email. My trade in was to be 3000. Paper work after all the delays showed 2000. I would not have traded for that as I barely did it at 3000. Deal was I put 15K down and was to be out the door at 16K. Looking through the small print I though my loan was 15.9K but it was 16.9K. I am available Monday through Wednesday 9am to 5pm for calls.

November 28, 2025

Easy to work with. We felt comfortable making the 240 mile drive after speaking with Kelsey that we would find what we were looking for. She set us up with Allie as our More

by jocarlton14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey and Allie
Nov 29, 2025 -

Janesville Kia responded

Here at Janesville Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dave Martin General Manager

November 27, 2025

The service guy was super excentric but really gave me a laugh, which made the wait easy. More

by heathermiller6555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Adam Ibrahim
Nov 27, 2025 -

Janesville Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Dave Martin General Manager

November 26, 2025

Pressure to buy and don’t buy their auto armor plan to “expensive “ and they are slow to calls and texts. More

by topgungolf0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo Ramos
Nov 30, 2025 -

Janesville Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Dave Martin General Manager

Nov 30, 2025 -

Janesville Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Dave Martin General Manager

November 26, 2025

Everything was done efficiently and well. I appreciate the fact that you offered special prices on items such as wiper blades. More

by DOKTORBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Zubek, Mark Vasquez, Peyton Sokolik, Dave Morris, Adam Ibrahim, Randall Jackson, Marie Halsted, Gabrianna Balderas
Nov 26, 2025 -

Janesville Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Janesville Kia, we look forward to having you as a valued customer for many years to come! Dave Martin General Manager

November 25, 2025

Very helpful and nice clean place to wait. Short time to complete service. They also did the update needed. Easy to get to and find the service area. More

by conquilt63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Kropivko
Nov 25, 2025 -

Janesville Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Janesville Kia, we look forward to having you as a valued customer for many years to come! Dave Martin General Manager

November 24, 2025

Mark did a wonderful job and both times we have worked with him, made the process easy. More

by jacobsonlm23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Vasquez
Nov 25, 2025 -

Janesville Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Martin General Manager

November 20, 2025

Excellent service with Noah Lange! Very knowledgeable and patient and professional!! Noah is an acceptional asset to the Janesville Kia!’ More

by tkaptchen56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Lange 5 stars
Nov 20, 2025 -

Janesville Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Martin General Manager

November 20, 2025

I am in town for business and my car tire kept going flat. I came in for a fix of that and an oil change. They were able to accommodate me with a new tire the same brand I already had on my car, got an More

by Erika V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. I think it was Kody?
Nov 20, 2025 -

Janesville Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Martin General Manager

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