Janesville Nissan

Terrible I cannot stress this enough. Take your car somewhere else. What was a simple part replacement turned into $4,000 of damage due to their error they wil I cannot stress this enough. Take your car somewhere else. What was a simple part replacement turned into $4,000 of damage due to their error they will never admit to. Poor customer service and accountability. More

Not enough stars Worked with Brad Ferwerda and he was amazing. Answered all questions there was no pressure to buy. He will be my salesman from now on. While buying ex Worked with Brad Ferwerda and he was amazing. Answered all questions there was no pressure to buy. He will be my salesman from now on. While buying experience was smooth I would recommend to anyone looking. More

Excellent buying experience I got a new car at a great price. Everyone was very pleasant to work with & very professional. I feel like I definitely got my money’s worth and some. I got a new car at a great price. Everyone was very pleasant to work with & very professional. I feel like I definitely got my money’s worth and some. I would recommend this dealership in a heartbeat, and they’ll have my return business. More

Awesome service department This is the third time i have been here with my 2004 nissan xterra .i had a hub trouble,timing belt issues,a flat tire .I got my vehicle in very quick This is the third time i have been here with my 2004 nissan xterra .i had a hub trouble,timing belt issues,a flat tire .I got my vehicle in very quickly .the service department is awesome.i was always updated on the progress and if there were any other issues that they found and was quoted a price.was never pressured into doing anything.We dealt with Brock all three times .I won"t go anywhere else to get my vehicle fixed. More

Best service I’ve experienced The service consultant Brock was fantastic! He made sure to keep me up to date with what was going on with my Nissan Rogue. I was provided with a loan The service consultant Brock was fantastic! He made sure to keep me up to date with what was going on with my Nissan Rogue. I was provided with a loaner to use. More

Excellent Customer Service My son who is a student at Beloit College needed help because his keyless remote wouldn’t work and Brock at service did a great job coordinating wit My son who is a student at Beloit College needed help because his keyless remote wouldn’t work and Brock at service did a great job coordinating with him and the towing service to get the car to the dealership in Janesville and was even in contact with me on his own time to make sure everything went smoothly and ensured a new key was made and remote was programmed within a day in order to get my son up and running and ready for his Christmas trip back home. It’s nice to work with folks who take the time to care! Thanks Brock! More

Brad F. renewed my faith in this location!!! I purchased my car a few months ago and needed to come back today to get an additional key faub made. I was greeted by Brad F. and he was extremely he I purchased my car a few months ago and needed to come back today to get an additional key faub made. I was greeted by Brad F. and he was extremely helpful. He made sure I got my faub made, looked for a shipment I was to receive, (which he found it for me) AND he went over all the questions I had regarding my new to me van. The customer service I received today was excellent and sometimes hard to find these days. If you are looking to buy a car in the Janesville area I highly recommend going to see Brad F. for help! More

Best experience I told them what I wanted and how much I wanted to spend and they made it happen with no hassles! I have already recommended friends and will continu I told them what I wanted and how much I wanted to spend and they made it happen with no hassles! I have already recommended friends and will continue to do so to this dealership! Everyone I came in contact with was very friendly and knew their product! More

Excellent in everyway!!! I am on my second lease with Nissan and highly recommend this dealership. I drive from Rockford, IL to get my oil changed because I know that they wil I am on my second lease with Nissan and highly recommend this dealership. I drive from Rockford, IL to get my oil changed because I know that they will treat me right. Everyone from Baker to the lube techs treat you with high respect. Which is very hard to find in the automotive industry when you are a woman. Give Baker and his team a call and they will find the car you want at the price you can afford. Barb More

no good Horrible experience, the sales manager was a condescending little weasel. The sales manager that I dealt with is totally out of touch with anything re Horrible experience, the sales manager was a condescending little weasel. The sales manager that I dealt with is totally out of touch with anything resembling customer service. He would be better served to stay in his little glass box and not leave until quitting time. More