Janesville Subaru

Friendly staff. Told me my check engine warning was from gas cap being off. Fully checked out my car to be on the safe side. Told me my check engine warning was from gas cap being off. Fully checked out my car to be on the safe side. More

The service is quick and efficient, and the staff is caring. Booking online is easy, and they have a comfortable waiting area. caring. Booking online is easy, and they have a comfortable waiting area. More

I was slightly surly because I had to leave Althea, my car, behind for replacement part repair. He handled me well, and eased my concerns with his demeanor and competence. I left my house key behind on th car, behind for replacement part repair. He handled me well, and eased my concerns with his demeanor and competence. I left my house key behind on the lender key fob when I returned the vehicle, and he immediately called me to let me know! I am VERY pleased with your service, only wish you had some services available that I go to the Madison operation for. Thanks so much ?? Jennifer Rezek More

I bought a Jeep from them and I got a good deal, but while I was purchasing it they were detailing it and messed up the soft top. They decided to tell me while I was signing paperwork. It took them 2 we while I was purchasing it they were detailing it and messed up the soft top. They decided to tell me while I was signing paperwork. It took them 2 weeks to fix because they decided to cheap out and buy used. The used parts came in broken so I had to settle for aftermarket brand. I didn’t test drive the Jeep with a aftermarket top. My salesperson was great but the service department is garbage. More

car is a 2022 and yet sensor is bad aready and warranty wont cover it . guess time to switch brand wont cover it . guess time to switch brand More

Always polite and courteous. Very helpful and extremely knowledgeable. Provides updates on progress of the work. Extremely complete when explaining details. Very helpful and extremely knowledgeable. Provides updates on progress of the work. Extremely complete when explaining details. More

Timely and professional Honest, fair, friendly, always willing to give me a loaner I like the snacks and drinks when I wait willing to give me a loaner I like the snacks and drinks when I wait More

There was an issue with my almost brand new battery, due to lack of driving and the extreme cold, and they offered a recharge and if that didn't work, they would replace the battery for free. to lack of driving and the extreme cold, and they offered a recharge and if that didn't work, they would replace the battery for free. More

Listen to my concerns said he tried to find the information then continue to service my car smoothly without any hiccups information then continue to service my car smoothly without any hiccups More

Kind of complicated to explain, but I caused the issues and Subaru in Janesville has done their best to satisfy me, which is not always easy. I do appreciate their willingness to try to solve my issues eve and Subaru in Janesville has done their best to satisfy me, which is not always easy. I do appreciate their willingness to try to solve my issues even though they were my issues, not theirs. More