Janesville Subaru

I have never experienced since wonderful customer service anywhere. from everyone in the building from sales the managers. The finance department and the garage personnel. Thank you Subaru! anywhere. from everyone in the building from sales the managers. The finance department and the garage personnel. Thank you Subaru! More

Glad I was able to get the same day. It took a while but the waiting area was setup nice to work there. The service guy was very helpful It took a while but the waiting area was setup nice to work there. The service guy was very helpful More

Working with Michael was a pleasure. He made the car buying experience easy and painless. I called ahead because I was looking for a specific trim/feature set and Michael put the car on He made the car buying experience easy and painless. I called ahead because I was looking for a specific trim/feature set and Michael put the car on hold for me. From the second I pulled up to the dealership, he was on top of the whole experience and answered any question I had. He was enjoyable to work with and made sure that I left happy. The entire staff at Janesville Subaru was extremely friendly and seriously made this one of the most enjoyable car buying experiences to date. I would 100% recommend working with Michael and 100% recommend buying from Janesville Subaru and would definitely make the 2 hour drive again in the future just to be able to buy from this dealership again. More

Friendly greeting, paperwork done promptly and work done in a timely manner. Even washed my car! in a timely manner. Even washed my car! More

Dan was really great to work with. However. I purchased the vehicle at the end of November (I believe?) and I have already bought it back with problems 3 times in 3 months of ownership However. I purchased the vehicle at the end of November (I believe?) and I have already bought it back with problems 3 times in 3 months of ownership... Twice (Heating and breaks) was within a week... I've never even heard of such a thing. I was told the vehicle was certified... Luckily it still has a warranty otherwise I can only imagine what these repairs would have cost out of pocket... And though I enjoy this vehicle to a point, the mechanical difficulties have already been unacceptable. There is no way such problems should be incurred with a certified used vehicle from a Subaru dealership. More

Dan was very professional and polite. He went above and beyond to make the experience as convenient as possible for me. He went above and beyond to make the experience as convenient as possible for me. More

The service department person who checked the car in was professional and friendly, and the work was done in a timely manner. professional and friendly, and the work was done in a timely manner. More

How always found them to be fair and competent! Prefer them to the Subaru dealer in Waukesha.....though I have no issues with the dealer in Waukesha, just a personal preference! Prefer them to the Subaru dealer in Waukesha.....though I have no issues with the dealer in Waukesha, just a personal preference! More

Scott had the things done I came in for, respectfully and competently. He used coupon to my best deal. competently. He used coupon to my best deal. More

Very good at communicating what was done and issues that came up during visit No surprises. Everything was spelled out accurately. came up during visit No surprises. Everything was spelled out accurately. More