Janesville Subaru

This was a HUGE decision for my husband and I. We researched, drove and visited MANY vehicles and Dealerships over a 3-month process. We ultimately chose Janesville Subaru. I wish we could give We researched, drove and visited MANY vehicles and Dealerships over a 3-month process. We ultimately chose Janesville Subaru. I wish we could give more stars! Angel was our Salesperson and she was the BEST—kind, knowledgeable, PATIENT, fun…we had a blast with her. Highly recommend seeking Angel out!!! Eric, Jeff, Wayne, Alec, Travis…we can’t thank everyone enough for being patient and accommodating and just great to deal with. This was a huge deal/decision as it’s “probably” the last vehicles my husband and I will own and we wanted reliability, a Dealership that cares and will continue to be there for us, and we wanted to not just like but love our vehicles—and we do! There are closer Dealerships to our home but we love Janesville Subaru and know you will, too! Sincerest Gratitude and you guys NAILED IT. More

Helpful. Recommended different service to diagnose problem instead of doing a full oil change to identify leak, so didn't do unnecessary service. Recommended different service to diagnose problem instead of doing a full oil change to identify leak, so didn't do unnecessary service. More

The service advisor is why I come here. He is knowledgeable and does a great job. He is knowledgeable and does a great job. More

Quick courteous and satisfied my needs. They were able to explain what my vehicle needed and I liked that they explained what my upcoming maintenance was too. They were able to explain what my vehicle needed and I liked that they explained what my upcoming maintenance was too. More

Friendly and professional. Easy to schedule appointment. Friendly reminders. Clean waiting room with coffee. Clean bathroom. Easy to schedule appointment. Friendly reminders. Clean waiting room with coffee. Clean bathroom. More

Price was right, most everyone was friendly and easy to work with, and Angelove did a good job as the salesperson. The finance guy said I could charge up to $2500 on my credit card as part of the payment work with, and Angelove did a good job as the salesperson. The finance guy said I could charge up to $2500 on my credit card as part of the payment but he did not tell me there would be a 3% charge for using it. I had to rewrite checks to pay and was upset about it. More

Great service. Took extra time to investigate my battery issue and give me options. The end. Took extra time to investigate my battery issue and give me options. The end. More

Great dealership. Purchased two cars from them will be back for more all my services are done with great confidence. Strongly recommend Purchased two cars from them will be back for more all my services are done with great confidence. Strongly recommend More

Do yourself a favor and google Subaru Ascent drive chain issues and the subsequent class action lawsuits. It will save you a lot of money and time in their service department. Having also purchased a new issues and the subsequent class action lawsuits. It will save you a lot of money and time in their service department. Having also purchased a new 2024 Ascent, I can assure you these issues are not resolved. I made the mistake of buying 2 Ascents from this dealership, do not expect them to stand behind their cars. More

Courteous and efficient. Thorough! I was informed of needs on a timely basis. Great service overall. Thorough! I was informed of needs on a timely basis. Great service overall. More