Janesville Subaru

No pressure. Very helpful and friendly. Followed up after taking ownership of our Ascent to see if everything was ok and if we had any questions. Very helpful and friendly. Followed up after taking ownership of our Ascent to see if everything was ok and if we had any questions. More

Oil change was great but TPMS repair did not work. Will have to put up with dashboard lights until my next visit. Staff was great. Service was quick. Will have to put up with dashboard lights until my next visit. Staff was great. Service was quick. More

Andrew was professional and so helpful with finding a vehicle that was right and safe for me and my daughter. He was respectful and honest and made my experience amazing. I have dealt with shady car sale vehicle that was right and safe for me and my daughter. He was respectful and honest and made my experience amazing. I have dealt with shady car salesmen in the past and it was comforting to know that Andrew wasn’t trying to just make money off of me. I loved my experience at Janesville Subaru! More

I was able to tie in the vehicle pricing from online Subaru build a vehicle to my local dealer for a starting point. Janesville Subaru then gave me the final price with the options I wanted. They also a Subaru build a vehicle to my local dealer for a starting point. Janesville Subaru then gave me the final price with the options I wanted. They also accepted the price I was will to accept for the trade in of my current vehicle. I really appreciated the ability to get everything in order before meeting with sales team. Vehicle shopping is one of my least favorite things to do, Janesville Subaru made it easy. Thank you ! The only negative was the pitch for the added pressure for maintenance. He started out telling me how much it would cost to replace electronics and mechanical failure . I had not yet completed the transaction and he was attempting to frighten me with maintenance costs. I was told at one point that if I committed to the plan for an extra $20 per month I would get a discounted price for all my service work. Basically one price for service with the plan and higher prices without the plan. This was discerning . If a customer says no thank you, stop asking . It took several times saying no thank you. After I had refused the plan the young man did return and corrected his statement informing me the service is all one rate for all customers regardless if I choose the plan or not. I appreciate he’s trying to do his job and certainly not a job I would want. More

Great people to work with. They Exceeded my expectations. I would definitely recommend them as the place to purchase your next car. They Exceeded my expectations. I would definitely recommend them as the place to purchase your next car. More

Not happy that they damaged my car mirror. Now I'm waiting for them to get the parts and have to drive back and forth for installation. Are you going to reimburse me for my time? Now I'm waiting for them to get the parts and have to drive back and forth for installation. Are you going to reimburse me for my time? More

Everything was explained well, I am enjoying my new vehicle. This is my second Subaru, the first one I had for 13 years. vehicle. This is my second Subaru, the first one I had for 13 years. More

Easy to get an appointment, very friendly, also easy to find the dealership. Comfortable waiting area and good coffee and sncks find the dealership. Comfortable waiting area and good coffee and sncks More

Janesville Subaru has always been there for me. I am very satisfied with their work and the short wait times. I will send people to Janesville Subaru. I am very satisfied with their work and the short wait times. I will send people to Janesville Subaru. More

Scott kept me well informed as to my options and was very friendly and professional. I bought my second Subaru here because of the great service I received in the past. friendly and professional. I bought my second Subaru here because of the great service I received in the past. More